Senior Director, Finance Transformation (R4928)

What you'll do:

ERP Implementation (Primary Mandate) 

Own the full ERP implementation lifecycle — from requirements gathering, process design, and vendor management through system configuration, UAT, data migration, cutover, go-live, and hypercare

Lead cross-functional workshops to document current-state Finance processes (AP, AR, GL, fixed assets, procurement, financial close) and define future-state workflows; translate outputs into functional specifications for configuration and integration

Oversee data migration strategy and validation for all financial master data including chart of accounts, vendor and customer records, open balances, and historical data

Manage the ERP implementation partner day-to-day — holding the system integrator and other vendors accountable to scope, quality, and delivery timelines; escalate risks and issues to the steering committee as needed

Lead executive-level status reporting on milestones, budget, and risks; manage cross-functional interdependencies across Finance, IT, HR, and Operations throughout the project lifecycle

Develop and execute a change management and training plan to drive user readiness and adoption; build a network of Finance super users and process champions to sustain the system post-go-live

Establish post-implementation governance including support model, ongoing enhancement prioritization, and handoff procedures from the implementation partner to internal teams 

Ongoing Finance Systems & Strategy 

Serve as the strategic owner for all Finance applications — maintaining system architecture, integration health, and a forward-looking technology roadmap aligned to Shield.ai's business priorities

Partner with Finance leaders and the CIO Office to perform gap assessments, formulate investment proposals, and develop multi-year capability roadmaps that balance resources and corporate objectives

Identify and implement process automation and standardization opportunities across the Finance ecosystem, maintaining audit readiness and knowledge continuity through documentation and cross-training

Manage a portfolio of Finance technology initiatives beyond ERP — driving prioritization, planning, and vendor oversight across the application landscape

Lead and develop a team of business and technical analysts, providing mentorship, career development, and strategic direction to build a high-performing, scalable organization 

Required qualifications:

Experience 

15+ years of progressively increasing responsibility in Finance applications, with a minimum of 8 years partnering with Finance functions on the implementation of new business capabilities enabled by IT

5+ years of direct, hands-on involvement in a full-lifecycle ERP implementation or major system upgrade (e.g., SAP, Oracle, Microsoft Dynamics 365, NetSuite, Workday Financials)

Deep understanding of core Finance processes: Record-to-Report, Order-to-Cash, Procure-to-Pay

Demonstrated experience leading cross-functional projects with both business and IT stakeholders, including management of third-party implementation partners

Experience in Cloud Software application management and familiarity with new AI technology applications and capabilities is a plus 

Technical Skills 

Extensive business system analysis skills and strong experience with system development lifecycle methodologies (e.g., Agile, Waterfall)

Familiarity with ERP configuration concepts, data migration methodology, and integration architecture

Proficiency with project management tools (e.g., MS Project, Smartsheet, Jira) and documentation tools (Visio, Confluence, or equivalent)

Ability to review and interpret functional specifications, data mapping documents, and UAT test plans

Past experience managing IT portfolios and budgets is a plus 

Leadership & Attributes 

Strong executive presence with the ability to communicate complex topics clearly to both technical and non-technical audiences

Proven track record of influencing, leading, and facilitating initiatives with multiple senior stakeholders

Experience in change management and influencing across complex areas such as process design, system tradeoffs, and scaling programs through company growth stages

Grit and a can-do attitude — ability and willingness to roll up sleeves to ensure team and project success

Growth mindset, sense of curiosity, and strong problem-solving skills with high attention to detail and accuracy

Highly organized individual who can multi-task and achieve results through teamwork and consultative approaches