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Technician 3, Quality Systems Engineering (R4956)

Dallas, Texas
Full Time On-site

Summary

Job Description

Join a team dedicated to building quality and reliability into advanced products from the ground up. In this role, you will support critical quality management processes, collaborate across engineering and manufacturing teams, and help ensure systems, documentation, and production activities meet the highest standards. Working in a fast-paced environment, you’ll play a key role in driving continuous improvement, operational excellence, and mission-ready performance.

What you'll do:

    Key Responsibilities

  • Support daily execution of QMS processes and activities.
  • Assist with maintaining procedures, work instructions, and quality records.
  • Help track and follow up on audit findings, corrective actions, and process updates.
  • New Product and Production Support

  • Assist engineers in ensuring new products and processes meet QMS requirements.
  • Support documentation and readiness activities prior to production or manufacturing reviews.
  • Participate in inspections and verification activities as needed.
  • Documentation and Systems

  • Maintain document control processes, including updates, revisions, and archival of records.
  • Enter and manage data within quality systems, ERP systems, or tracking tools.
  • Help ensure accuracy and completeness of quality documentation and training records.
  • Audit and Compliance Support

  • Support preparation activities for internal and external audits.
  • Compile documentation and objective evidence for audit reviews.
  • Participate in internal audits under guidance from certified auditors.
  • Continuous Improvement

  • Assist with root cause investigations using structured problem-solving tools.
  • Support implementation and verification of corrective and preventive actions.
  • Help monitor key quality metrics and report trends to engineering or management.
  • Training and Cross Functional Coordination

  • Support coordination of QMS related training and maintain training records.
  • Work with manufacturing, engineering, and supply chain teams to communicate quality requirements.

Required qualifications:

  • 1 to 3 years of experience in a quality, manufacturing, or technical support role, preferably in aerospace or a regulated environment.
  • Familiarity with basic root cause analysis methods such as 5 Whys or Fishbone.
  • Strong attention to detail, organizational skills, and ability to follow established procedures.

Preferred qualifications:

  • Working knowledge of AS9100 or ISO 9001 standards.
  • Experience with document control systems, ERP systems, or quality data tracking tools preferred.
  • Certification or training in quality (e.g., Six Sigma Yellow/Green Belt)
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

About Shield AI

Shield AI

Shield AI is a defense technology company building autonomous AI systems for aircraft, drones, and intelligent mission software used in complex military environments. Founded in 2015, the company is best known for developing Hivemind, an AI pilot system that enables aircraft and drones to operate autonomously in contested and GPS-denied environments, supporting U.S. and allied defense missions.

For job seekers, Shield AI offers opportunities across advanced fields including artificial intelligence, robotics, software engineering, autonomy systems, aerospace engineering, embedded systems, and mission operations. The company is especially attractive to engineers, AI researchers, and defense professionals who want to work on real-world autonomous systems that are actively being deployed in operational military scenarios.

Unlike traditional defense contractors, Shield AI operates with a startup-style engineering culture focused on rapid experimentation, real-world testing, and fast deployment of autonomous capabilities. Employees work on tightly integrated AI and robotics systems that combine perception, decision-making, and control, enabling platforms to operate without direct human input in highly complex environments.

As modern warfare increasingly shifts toward autonomous systems, distributed sensing, and AI-enabled decision-making, Shield AI continues to grow as one of the most prominent companies in next-generation defense technology. For professionals seeking to build cutting-edge autonomy systems with direct mission impact, Shield AI stands out as a leading employer in the defense innovation ecosystem.

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