General Manager (USA)

About the role

The General Manager is the senior leader responsible for overall leadership, performance, and strategic direction of DroneShield’s United States operations. This role provides country-level oversight across delivery, engineering, growth, and operational functions, ensuring the US business operates effectively, compliantly, and in alignment with global strategy. The General Manager drives cross-functional alignment, enables scalable growth, and represents the company with key customers, partners, and stakeholders in the US. This is a business leadership role, not a functional technical or delivery management position.

Responsibilities, Duties and Expectations 

US Business Leadership

• Provide overall leadership for the US based team
• Ensure alignment between US activities and the Global company strategy
• Drive a strong, performance-oriented culture across all US teams
• Serve as the senior in-country representative for the business

Cross-Functional Integration

• Oversee coordination across:
• • Operations
  • Tech
  • Growth & Commercial functions
• Remove barriers between teams to ensure efficient execution
• Ensure priorities are aligned with customer, operational, and strategic objectives

Operational Oversight

• Provide executive oversight of US delivery and operational performance via the Director of Operations
• Ensure customer commitments are executed effectively and professionally
• Monitor operational capacity, readiness, and scalability

Commercial & Growth Alignment

• Work closely with the Chief Growth Officer (US) to support market expansion and strategic pursuits
• Provide operational and executive support for major customer engagements and partnerships
• Support capture and delivery alignment for key programs

Governance, Compliance & Risk

• Ensure US operations adhere to company policies, legal requirements, and compliance frameworks
• Oversee workplace safety, security, and regulatory obligations at a country level
• Support audit readiness and governance requirements

External Representation

• When required, represent DroneShield with US customers, partners, and government stakeholders
• Support strategic relationship development and executive engagement

Financial & Performance Oversight

• Support budgeting, forecasting, and financial performance oversight for US operations
• Ensure operational performance supports financial targets and growth objectives

Qualifications, Experience and Skills 

• 7–10 years of progressive leadership experience managing multi-functional teams and business units, with the ability to drive performance, accountability, and cross-functional alignment
• Experience operating in high-growth or scaling organisations, building structure, processes, and operational discipline as teams expand
• Background in defence, aerospace, hardware technology, telecommunications, or other regulated or mission-critical environments is strongly preferred
• Strong understanding of operational planning, delivery execution, and capacity management in complex technical or product-driven organisations
• Experience engaging with senior external stakeholders, including government, enterprise, or strategic partners, in complex or high-value environments
• Familiarity with governance, compliance, and quality frameworks, and the ability to manage risk and regulatory requirements
• Sound commercial and financial acumen, including experience supporting budgeting, forecasting, and major customer or partnership engagements
• Excellent communication and stakeholder management skills, with the ability to represent the company externally and influence senior internal stakeholders