Administrative Team Manager

Description

SAIC has an immediate opening for an experienced and highly organized Administrative Team Manager to support a learning and training facility. The selected candidate will be responsible for managing the logistical, administrative, and coordination functions required to ensure the seamless execution of training operations and high-quality service delivery to the client.

This role requires a proactive leader who can manage administrative staff, coordinate across multiple stakeholder groups, support day-to-day facility operations, and ensure that instructors, students, visitors, and client personnel receive timely, professional, and reliable support. The ideal candidate will bring strong organizational skills, sound judgment, customer-service orientation, and the ability to operate effectively in a fast-paced government training environment.

Key Responsibilities

The Administrative Team Manager will be responsible for overseeing and coordinating the administrative support functions of the learning facility, including but not limited to:

• Coordinating logistical and administrative support for scheduled courses, events, meetings, and training activities
• Ensuring classrooms, breakout rooms, student areas, instructor spaces, and common areas are properly prepared and supported for training delivery
• Serving as a central point of coordination among the client, course directors, instructors, students, facility staff, and contract team members
• Supporting course scheduling, student registration, attendance tracking, roster management, classroom assignments, and training documentation 
• Coordinating meeting support, room setup, supplies, materials, visitor access, equipment needs, and other facility-related requirements 
• Monitoring administrative workflows to ensure timely, accurate, and professional support to the client
• Identifying and resolving logistical or administrative issues that may affect training execution
• Maintaining strong communication with client representatives and internal leadership regarding priorities, issues, risks, and upcoming requirements
• Supporting the development and implementation of standard operating procedures, checklists, schedules, and process improvements
• Ensuring administrative support activities are aligned with contract requirements, client expectations, and established quality standards
• Tracking action items, deliverables, deadlines, and recurring support requirements
• Supporting quality assurance activities, customer feedback collection, and continuous improvement efforts
• Ensuring professionalism, confidentiality, and responsiveness in all interactions with client personnel, students, visitors, and staff

Qualifications

Candidates must possess:

• Must currently hold an Active TS/SCI and Poly to be considered
• Minimum of 7 years of relevant professional experience
• Bachelor's Degree or commensurate experience may be substituted for the degree
• Experience managing administrative, logistical, operational, or coordination functions in a professional environment
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to coordinate across multiple teams, stakeholders, and competing priorities
• Experience supporting meetings, training events, conferences, or classroom-based activities
• Strong customer-service mindset and ability to deliver high-quality support to senior stakeholders and clients
• Ability to identify problems, recommend solutions, and follow through on action items
• Proficiency with Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, and Teams
• Ability to work independently while also operating effectively as part of a larger contract or client-support team
• Ability to handle sensitive information with discretion and professionalism

Desired Skills:

The ideal candidate will also have:

• Prior experience supporting a federal contract
• Experience working in a training, education, learning center, conference center, or professional development environment
• Experience coordinating instructor-led training, student logistics, course schedules, or training facility operations
• Familiarity with government protocols, secure facilities, visitor access procedures, or controlled environments
• Experience developing administrative processes, standard operating procedures, checklists, or workflow improvements
• Prior experience managing customer service or front-office administrative teams
• Experience supporting quality assurance, performance metrics, or client satisfaction tracking