Job summary

See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $103,409 - $134,435 Columbus, OH: $ 107,817 - $140,166 Dayton, OH: $107,233 - $ 139,407 Fort Belvoir, VA: $117,962 - $153,354 New Cumberland, PA: $117,962 - $153,354 Ogden, UT: $103,409 - $134,435 Philadelphia, PA: $113,792 - $147,934 Richmond, VA: $107,915 - $140,293

Major duties

Performs a wide range of duties to include plans, analysis, development, and coordination, as well as evaluation of current DLA contingency telecommunications plans. Performs system management responsibilities to ensure authentic call accounting utilizing the extensive knowledge of IT equipment, Telephone Management System (TMS) equipment and associated call detail collection devices... ...Performs system management responsibilities on Cisco’s Call Manager, Unity Connection, Provisioning and other Voice Call Recording, Work Force Management, Conferencing systems... ...as a Time Division Multiplexing (TDM) and Voice over Internet Protocol (VoIP) System Administrator. Analyzes software compatibilities/capacities to be consistent with present and planned telecommunication infrastructure. Modify, maintain, and troubleshoot Digital Subscriber Lines (DSL) and Integrated Services Digital Network (ISDN) circuits for voice, data and video transmission over routed networks in support of IT equipment located outside voice related systems. Manages major communications functions and programs of the Voice Services Branch.

Qualification

To qualify for a Telecommunications Specialist, your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Performs a wide range of duties to include plans, analysis, development, and coordination, as well as evaluation of current DLA contingency telecommunications plans. Performs system management responsibilities to ensure authentic call accounting utilizing the extensive knowledge of IT (Information Technology) equipment, TMS (Telephone Management System) equipment and associated call detail collection devices. Performs system management responsibilities on Cisco's Call Manager, Unity Connection, Provisioning and other Voice Systems within DLA. Modify, maintain, and troubleshoot DSL (Digital Subscriber Lines) and ISDN (Integrated Services Digital Network) circuits for voice, data, and video transmission over routed networks in support of IT equipment located outside Telecommunications Operations Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Evaluations

The assessments for this job will measure the following Competencies: Telecommunications Project/Program Management Telecommunications Requirements Analysis Communication Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.