Telecommunications Specialist

Job summary

About the Position: This position falls under the Defense Health Agency, Naval Medical Center Portsmouth, serving as a technical advisor to ensure service, maintenance and operations provided by the contractor meet the specifications of the contract, performing technical and analytical work related to the development and improvement of telecommunications equipment, services, and procedures by analyzing traffic loads and quality of service.

Major duties

Perform technical and analytical work related to the development and improvement of telecommunications equipment, services, and procedures by analyzing traffic loads and quality of service. Evaluate operating efficiency to determine the capabilities required to provide required services. Determine most effective equipment and circuit configuration for networks and systems. Develop improved communications methods and procedures for the medical center command and tenant activities. Work w/digital and alpha numeric pagers, cellular phones, radios, antennas, Video Teleconferencing equipment, audio visual equipment, outside and inside cable plant, voice conference bridge, voice mail system and telephone system(s) and televisions. Standardize purchasing practices, ensure compliance with federal and department regulations, and directly influence budget planning, vendor relationships, and operational effectiveness across the entire department. Monitor, operate, and support video teleconferencing and audio-visual equipment throughout the compound and within the healthcare center to ensure continuous functionality and support mission requirements. Provide technical information and make recommendations to the Telecommunications Manager on matters pertaining to communications systems. Make budget recommendations, planned service changes, planned future enhancements. Train on communications equipment (digital and alpha numeric pagers, cellular phones, Video Teleconferencing equipment, audio visual equipment, outside and inside cable plant, voice conference bridge, voice mail system and telephone system(s)). Create and submit various monthly reports. Perform technical analysis and identifies design requirements for modification and installation of telecommunication systems/equipment and facilities/services. Serve as the Contracting Officer Representative (COR) for contracts for telecommunications equipment and facilities and is responsible for work performed by the contractor.

Qualification

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled Veterans Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes, 1) Monitoring, repairing, and/or installing telecommunication systems; 2) Advising clients on the maintenance and repair of telecommunication systems, AND 3) Using diagrams and schematics to determine precise cable routing and equipment placement for installation and construction. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Electrical engineering, Mathematics, Information System Management,. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Evaluations

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. You may claim Military Spouse preference. You may claim Priority Placement Program (PPP) preference. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.