Support Services Assistant

Job summary

This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment.

Major duties

Comprehensive knowledge of the mission, functions, practices and procedures of support services programs including administrative practices for supply and property management, postal services, and records management. Incumbent administers the site’s Government Purchase Card (GPC) program and oversees the complete lifecycle of supply and property management, from acquisition to disposal. Incumbent manages the site’s comprehensive records management program, ensuring full compliance and safeguarding of information. Independently execute the assembly, installation, and reconfiguration of workstations and office furniture to create and sustain functional workspaces. Work requires frequent walking, bending, stooping and stretching. The employee frequently lifts and carries weights up to 40 pounds. Heavier items are handled with freight handling equipment or assistance from other workers.

Qualification

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-06) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience For The GS-07 Is Defined As: Experience in conducting research and analysis identifies specialized products, analyzes cost-effective alternatives, and resolves complex, unforeseen purchasing requirements; coordination of a variety of support programs to include but not limited to postal program, implements solutions to resolve complex records management challenges, and assembly, installation, and reconfiguration of workstations. Physical Effort: Frequently lift, carry or otherwise handle items weighing up to 18 kilograms (40 pounds). Occasionally handle items greater than 18 kilograms. Heavier items are handled with freight handling equipment or assistance from other workers. Work in a sitting position for extended periods. Frequent standing, walking, bending, crouching, reaching, and stooping is required. Occasionally climbing and working in high places may be required. Time-In-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-06 or higher grade in Federal Service. ** The effective date of your SF-50 must reflect that you will meet the 52-week time in grade requirement within 30 days of the announcement closing. ** You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. Failure to provide all of the required information as stated in this vacancy at time of application and prior to close of the announcement may result in an ineligible rating or may affect the overall rating.

Education

GS-07 (1-grade interval) Substitution of Education for Experience: One (1) year of graduate education that may be substituted to meet the specialized experience requirement when education is directly related to the position being filled. To be creditable, education must have been obtained from an accredited college or university. (You MUST submit transcripts or proof of education to verify your claim.) If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

Evaluations

IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.