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U.S. Air Force Academy

Supervisory Services Program Specialist

Location: Colorado, Air Force Academy
Requires Relocation: Yes
Start Date: 14/01/2026
End Date: 28/01/2026
Offering Type: Permanent
Hiring Paths: Career transition (CTAP, ICTAP, RPL), Federal employees - Competitive service, Federal employees - Excepted service, Land & base management, Military spouses, Veterans
Service Type: Competitive
Travel Percentage: Occasional travel
Full Time On-site

U.S. Air Force Academy

About U.S. Air Force Academy

The mission of the United States Air Force is: To fly, fight, and win…Airpower anytime, anywhere. To achieve that mission, the Air Force has a vision of Global Vigilance, Global Reach and Global Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values — integrity first, service before self, and excellence in all we do. Click here to view the AF Civilian Employment Eligibility Guide: 30 Percent or More Disabled Veterans AF DCIPS Interchange AF Internal Employee DoD Transfer (Excluding Air Force) EO 12721 Certain Former Overseas Employees EO 13473 Appointment of Certain Military Spouses Former Federal Employees (Reinstatement) Interagency Career Transition Assistance Plan Land Management Employee Military Spouse Preference National Service (Peace Corps and VISTA) Non-AF DCIPS Interchange Non-Appropriated Fund Non-DoD Transfer Other (Interchange Agreements) People with Disabilities, Schedule A PPP DoD Military Reserve (MR) and National Guard (NG) Technicians PPP DoD Retained Grade Preference Eligible PPP Mil Res (MR) and Nat Guard (NG) Pref Eligible Technician Receiving Disability Retirement Veterans Employment Opportunities Act Veterans Recruitment Authority

Summary

Job summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as the 10th Force Support Squadron Cadet Support Flight Chief. As the Flight Chief, responsible for the overall management and administration of all assigned functions and military and civilian personnel.

Major duties

Plans, organizes, and oversees the activities of the Cadet Support Flight Chief. As the Cadet Support Flight Chief, responsible for all aspects of overseeing and monitoring the work of the organization ensuring the success of the Cadet Support mission and programs. Exercises supervisory personnel management responsibilities. Directs, coordinates, and oversees work through subordinate supervisors. Represents the Force Support Squadron with a variety of installation and functional area organizations. Establishes, develops, and maintains effective working relationships with other base organizations, senior leadership, representatives from other military services, Department of Defense (DoD) agencies, Cadet Wing, and community support related civilian organizations regarding services provided. Establishes, defines and implements requirements, procedures and guidance for review of program quality and progress to ensure operations are line with regulatory and fiscal requirements, support goals and mission requirements for Program Evaluations. Develops, monitors, and analyzes applicable statistical date to track operating programs, evaluate their effectiveness and applicability to strategic goals, and plan improvements.

Qualification

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-12, or equivalent in other pay systems. Examples of specialized experience includes: (1) Providing overall management and administration of all assigned functions, and military and civilian personnel; (2) applying a variety of support program management techniques, planning principles and policies regarding food services, fiscal resources, recreation, business programs, and policy development program; (3) working with analyzing, evaluating, and implementing policies and program goals; and (4) using ranges of methods and techniques to perform program management, logistics, computer systems studies and analyses on proposed projects. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS-13 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Extensive knowledge of a variety of support program management techniques, and planning principles/policies regarding food services, fiscal resources, recreation/business programs, and policy development program arenas of the functional elements managed. 2. Ability to communicate effectively with others both orally and in writing in working out solutions to problems or questions relating to work. 3. Ability to comprehend management goals and objectives and employee aspirations and goals and to relate sound personnel management practice to the achievement of both. 4. Ability to provide managerial, technical, and administrative direction to the work force. 5. Ability to analyze, evaluate, and implement policies and program goals and to assess their achievement. 6. Knowledge of a range of methods and techniques to perform program/management/logistics/computer systems studies and analyses on proposed projects. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Evaluations

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. BASIS OF RATING: Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable. Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements. Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements. The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job. For additional information on what to include in your resume, click here. APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume. Applicants who disqualify themselves will not be evaluated further.