Information Technology Project Manager

Job summary

The Chief Data and Artificial Intelligence Office (CDAO) mission is to accelerate the adoption of data analytics and artificial intelligence (AI) across the Department of War (DoW). The CDAO works across the Military Departments and Services, Joint Staff, Combatant Commands (CCMDs), Office of the Secretary of War (OSW), and other DoW Components to support of DoW's warfighting and business functions.

Major duties

This position is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 U.S.C. 1599f. For more information on the Cyber Excepted Service Personnel System, click here If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. Incumbents typical work assignments may include the following: Serves as an information technology (IT) specialist that develops, manages, and works with staff providing IT program planning, stakeholder management, project portfolio management, risk management, budgeting and cost management, resource allocation, communication, change management, monitoring and control, analytics, reporting, lessons learned, customer service, service desk operations, and collaboration with Directorate of Scaled Capabilities (DSC) programs and Divisions. Supports the Directorate of Scaled Capabilities across several divisions by providing IT project management, overseeing various products, services, and offerings. Collaborates with Directorate personnel on streamlining costs, processes, workflows, service desk enhancements for efficiency and cost reduction. Interfaces with counterparts in the Directorate in considering the development of design, configuration, and upgrade strategies to anticipate user demands, technology advancements, and resource limitations. Participates and reviews assessments which include the use of analytical methods and tools to quantify the performance of the program, platform, service desk operations, and customer success metrics.

Qualification

In order to qualify for this position, you must meet the requirements described below. Basic requirement: The qualifying experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Requirement, you must meet the experience below: You may qualify at the GG-14 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GG-13 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability with: Applying cybersecurity or audit controls, and compliance requirements for annual authorizations to operate. Applying lifecycle process for systems and trends in present and emerging areas such as Artificial Intelligence (Al) and Machine Learning (ML) and other information technology systems and processes and ability to develop innovative solutions, Applying service desk processes, software development, enterprise cyber security architecture, information assurance, operations support, information technology, communications integration, engineering support, budget, and acquisition management. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.

Education

Education cannot be substituted for experience.

Evaluations

Your application (resumes and supporting documentation) will be evaluated to determine if you meet the minimum qualifications required as listed in this announcement. Qualified candidates should demonstrate the following competencies (knowledge, skills, abilities, and other characteristics) in their resume: DOD PPP candidates using Application-Based Procedures: Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist (DD-3145-3) to verify your eligibility for Military Reserve and National Guard Technician preference. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist (DD-3145-2) to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist (DD-3145-1) to verify your eligibility for Retained Grade preference.