Job summary

You will serve as a HUMAN RESOURCES ASSISTANT (MILITARY) in NRD SAN DIEGO.

Major duties

You will distribute and balance the workload among employees daily and explain work requirements, methods and procedures when required. You will answer questions pertaining to Human Resources policy (e.g., pay, benefits, service computation dates). You will prepare workload production reports and addresses problems encountered in meeting work schedules. You will ensure operations and scheduled actions are completed in view of Navy Recruiting goals and needs. You will research and reference applicable guidelines to resolve various problems and situations that arise. You will correct data discrepancies in a human resources information system (e.g., Defense Civilian Personnel Data System [DCPDS] or similar system). You will collaborate with customers to identify and obtain missing personnel documents.

Qualification

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Applying military personnel policies, procedures, rules, and regulations to maintain military personnel service records; 2) Researching information in military records and databases to respond to inquiries regarding military human resources issues; 3) Using automated systems to create and maintain military records; and 4) Providing direct customer service to customers in a team-focused environment. NOTE: This information must be supported by your resume in order to be considered for the position.. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series and https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0200/human-resources-assistance-series-0203/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Evaluations

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies: COMPUTER LITERACY CUSTOMER SERVICE ORAL COMMUNICATION PROBLEM SOLVING You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement.