Housing Management Assistant

Job summary

You will serve as a HOUSING MANAGEMENT ASSISTANT in the Housing Office within Commander, Navy Region Southeast of NAVSTA MAYPORT.

Major duties

You will receive and process complaints and related investigations concerning residents and leadership. You will process request for permanent and temporary quarters. You will conduct joint tenant-management walk-throughs of quarters to evaluate cleanliness, maintenance, and habitability of the unit, furnishings, equipment and facilities. You will monitor maintenance, property management and service contracts.

Qualification

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1. Plans, organizes and performs work required to ensure proper customer service and compliance with appropriate mandates of the Navy Community Service Program, local command directives, and Navy Housing Office policies and procedures. 2. Evaluates management, maintenance, and operating costs; reviews statistical data; develops information that includes current and past expenditures; and reviews and provides comments to the PPV PM annual housing operating budget. 3. Monitors change of occupancy (COO) specific work for the PPV housing inventory. NOTE: This information must be supported in your resume to be considered for the position. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Have successfully completed one full year of graduate level education. OR Have successfully completed a bachelor's degree with superior academic achievement OR Have a combination of experience and graduate education as described above that equates to one year of experience. My percentage of the required education plus my percentage of the required experience equal one hundred percent A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Evaluations

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies: Attention to Detail Flexibility Reasoning Stress Tolerance This recruitment will utilize the following technical assessment tools: USA Hire and Structured Resume Review You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement.