Emergency Dispatcher

Job summary

You will serve as an Emergency Dispatcher in the Provost Marshal Office of MARINE CORPS AIR STATION YUMA.

Major duties

You will confirm the location and type of emergency (e.g., type of fire, medical emergency, vehicle accident) to dispatch manpower and vehicles required for the situation. You will monitor the status of emergency services and personnel to determine the availability of fire, medical, and police response units. You will explain information to emergency personnel (e.g., law enforcement, emergency medical services [EMS], fire personnel) to dispatch personnel to the reported incident. You will use a dispatch communication software program in emergency situations to communicate dispatch instructions.

Qualification

GS-06: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector performing most or all of the following Emergency Dispatcher duties: 1) Dispatching emergency vehicles; 2) Performing incoming and outgoing multi-phone line operations; 3) Assessing incoming emergency calls with Standard Operating Procedures or guidelines to determine the proper course of action; and 4) Dispatching in a high volume/urgent environment. GS-05: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-04) or pay band in the federal service or equivalent experience in the private or public sector performing most or all of the following Emergency Dispatcher duties: 1) Assisting in performing technical and specialized emergency dispatch work; 2) Assisting in flowing and directing incident related information to and from the appropriate field units; 3) Using communication equipment and multi-channel radios; and 4) Adapting to ever changing environments and computer equipment types. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience: GS-05: Successfully completed four years of education above high school. OR Have a combination of experience and education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience equal one hundred percent. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Evaluations

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies: INFORMATION MANAGEMENT COMPUTER LITERACY EMERGENCY DISPATCHING PROCESS AND PROCEDURES VEHICLE DISPATCHING AND PROCEDURES This recruitment will utilize the following technical assessment tools: Structured Resume Review, and Structured Interview. You will be evaluated and rated under Category Rating selection procedures. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans. If you meet the qualification requirements, your application will be placed in one of three categories: Best Qualified- Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position. Highly Qualified-Candidates in this category possess good skills and experience above the minimum requirements for announced position. Qualified- Candidates in this category meet the minimum experience requirements for announced position. If selected, you may be required to provide supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All qualifications requirements must be met by the closing date of this announcement.