Workplace Location Services Analyst

Location: New York City, NY (Onsite required)

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. 

We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

The Workplace Location Services Analyst acts as the true face of the firm, creating an unparalleled experience for every guest that walks through the door, with a strong emphasis on hospitality and customer service.

Key Responsibilities: 

• Assists with executing and overseeing the activities required to ensure interiors meet Accenture policies and standards.

• Assists with employee services and requests, directing them to the appropriate resource.

• Works closely with the team, local EQ, technology departments, and building management to ensure quality service leading up to, on event day, and following.

• Establishes relationships with internal (cross-functional) groups to ensure consistent delivery of service and appropriately resolving all escalations related to production shoots.

• Being comfortable assisting with any workplace position and showcasing a willingness to help wherever needed.

• Assists with executing and overseeing the regular scheduled maintenance and unscheduled repairs of infrastructure and equipment.

• Ensures that all guests internal and building check requirements are met.

• Performs daily walkthroughs throughout office space to ensure Accenture standards are met.

Job Requirements:

• Full availability to work at onsite location 8 hours, Monday-Friday, and occasionally outside of these hours (7 am - 6 pm ET)