Ai Resume Optimizer

Supervisor, Desktop Engineering (R4768)

United States

Full Time On-site

Summary

Job Description

The Desktop Engineering Supervisor oversees the engineering, automation, and lifecycle management of all corporate endpoints, ensuring a secure, reliable, and scalable end-user computing environment. This role blends hands-on technical expertise with leadership responsibilities, guiding a team of Desktop Engineers and Support Analysts while driving modernization initiatives across device management, imaging, patching, software deployment, and endpoint security.
The ideal candidate is a forward-thinking technical leader with strong communication skills, deep experience in modern endpoint management platforms, and a passion for automation, standardization, and continuous improvement.

Required qualifications:

5+ years of experience in Desktop Engineering, Endpoint Management, or EUC roles.
2+ years in a technical lead or mentorship capacity.
Deep experience with modern endpoint management platforms (Intune, Jamf, SCCM/MECM).

Preferred qualifications:

Experience with Conditional Access, identity-driven security, and Zero Trust concepts.
Familiarity with endpoint analytics, telemetry, or monitoring tools.
Experience with virtual desktop platforms (Azure Virtual Desktop, Citrix, VMware Horizon).
Relevant certifications (Microsoft, Jamf, ITIL, CompTIA).

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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About Shield AI

Shield AI is a venture-backed defense technology company specializing in artificial intelligence, autonomous systems, and next-generation military aviation. Founded in 2015 and headquartered in San Diego, the company is focused on building advanced software and hardware solutions that enable military forces to operate effectively in the most contested, denied, and high-risk environments. Its technologies are designed to function where traditional systems fail—particularly in GPS-denied, communications-disrupted, and highly dynamic combat scenarios.

At the core of Shield AI’s innovation is its emphasis on software-driven autonomy. Rather than relying on remote human operators, the company develops AI-powered “pilots” capable of independently navigating complex missions, making real-time decisions, and executing objectives with speed and precision. This approach allows autonomous systems to operate with greater resilience, reduced latency, and significantly enhanced survivability in modern warfare environments.

Its mission is to protect service members and civilians through intelligent, autonomous systems. This mission drives the company’s commitment to reducing human risk on the battlefield while expanding the operational reach and effectiveness of defense forces. By combining cutting-edge artificial intelligence with deep operational insight, Shield AI is helping to redefine how military missions are planned, executed, and sustained in the era of autonomous warfare.

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