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Senior Systems Administrator (R5242)

Dallas, Texas
Full Time On-site

The Systems Administrator is responsible for supporting, securing, and optimizing enterprise IT operations. This includes end-user system support, infrastructure maintenance, IT asset lifecycle management, and leadership of junior team members. The ideal candidate brings strong technical expertise, organizational discipline, and a collaborative mindset to support a modern, scalable, and secure IT environment.

What you'll do:

  • Provide hands-on desktop, server, and systems administration support for Windows and Linux environments.
  • Install, configure, and troubleshoot hardware and software issues across end-user devices and server systems.
  • Administer user accounts, access control, and group policies using Active Directory and Azure AD.
  • Manage IT assets throughout their lifecycle: procurement, deployment, support, and decommissioning.
  • Ensure proper inventory control, software licensing compliance, and asset tracking using IT asset management tools.
  • Generate reports on hardware/software usage, compliance, and asset depreciation for internal and audit needs.
  • Lead and mentor junior administrators and support staff; contribute to technical documentation and team training.
  • Participate in on-call rotation and perform maintenance activities outside business hours as required.
  • Collaborate with infrastructure, network, and security teams to support enterprise IT operations and incident response.

Required qualifications:

  • 3+ years of experience in systems administration or enterprise desktop support roles.
  • Strong proficiency in Windows and Linux operating systems.
  • Experience with Active Directory, Azure AD, and identity/access management tools.
  • Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and endpoint security practices.
  • Familiarity with IT asset management platforms (e.g., SNIPE, JSM, JIRA).
  • Ability to participate in an on-call rotation and off-hours maintenance windows.
  • Strong documentation, troubleshooting, and customer service skills.
  • Excellent communication and collaboration across technical and non-technical teams.

Preferred qualifications:

  • 5+ years of IT experience, with at least 2 years in a senior or mentoring capacity.
  • Experience with Microsoft Endpoint Manager (Intune), JAMF, and scripting in PowerShell.
  • Working knowledge of ITIL practices related to change, incident, and asset management.
  • Previous experience in asset lifecycle planning and procurement strategy.
  • Experience supporting remote and hybrid work environments.
  • Industry certifications (e.g., CompTIA, Microsoft, ITIL, Cisco) are a plus.
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

About Shield AI

Shield AI

Shield AI is a defense technology company building autonomous AI systems for aircraft, drones, and intelligent mission software used in complex military environments. Founded in 2015, the company is best known for developing Hivemind, an AI pilot system that enables aircraft and drones to operate autonomously in contested and GPS-denied environments, supporting U.S. and allied defense missions.

For job seekers, Shield AI offers opportunities across advanced fields including artificial intelligence, robotics, software engineering, autonomy systems, aerospace engineering, embedded systems, and mission operations. The company is especially attractive to engineers, AI researchers, and defense professionals who want to work on real-world autonomous systems that are actively being deployed in operational military scenarios.

Unlike traditional defense contractors, Shield AI operates with a startup-style engineering culture focused on rapid experimentation, real-world testing, and fast deployment of autonomous capabilities. Employees work on tightly integrated AI and robotics systems that combine perception, decision-making, and control, enabling platforms to operate without direct human input in highly complex environments.

As modern warfare increasingly shifts toward autonomous systems, distributed sensing, and AI-enabled decision-making, Shield AI continues to grow as one of the most prominent companies in next-generation defense technology. For professionals seeking to build cutting-edge autonomy systems with direct mission impact, Shield AI stands out as a leading employer in the defense innovation ecosystem.

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