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Operations Program Manager

Northampton, Massachusetts
Full Time On-site

Summary

Job Description

An Operations Program Manager is responsible for overseeing the operational priorities for their assigned program(s). This work is critical to Operations to support growth and assure on time delivery and improved turnaround times for the customer. The ideal candidate will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. The Operations Program Manager should be motivated to optimize productivity and program success from inception to completion. Point-of-Contact to assigned Program Managers to ensure synergy within Operations and Program Office.

Essential Functions:

  • Coordinate all functional (supply chain management, production, quality, test, finance, and engineering) tasks to ensure project/program objectives are achieved.
  • Responsible for assuring that the cost, schedule, and technical performance objectives are successfully achieved on all assigned programs.
  • Oversee preparation of status reports and conduct reviews on assigned programs with all department representatives.
  • Manage assignment of priorities with the functional departments.
  • Ensure overall process compliance across all Operations functional areas.
  • Foster a data driven culture and educate key partners on effective program planning, program management and execution. 
  • Support metrics and reporting rhythms to drive strategy execution and consistently achieve objectives and key results. 
  • Lead continuous improvement including initiatives to optimize efficiency and quality. 
  • Facilitate scrum meetings including daily stand-up meetings. 
  • Provide stakeholders with visibility and updates on key initiatives. 
  • Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers. 
  • Clarify and drive program commitments as well as establish and maintain clear chains of accountability and communication by facilitating meetings with key stakeholders. 
  • Support aftermarket proposals for legacy military hardware requiring SAP updates including routings and labor and test readiness. 
  • Lead MRO operational performance driving hardware deliveries to plan. 
  • Build strong partnerships with cross-functional teams to ensure priorities and programs are aligned with short- and long-term business objectives. 
  • Coordinate the preparation of operating budgets and manufacturing plans. 
  • Track and manage the operational costs and performance of the program. 
  • Collaborate with and guide processes in delivering best-in-class experiences. 
  • Define and keep up-to-date process documentation. 
  • Knows and drives adherence to all Standard Operating Procedures (SOPs) for MRO operational team.  
  • Partners with Continuous Improvement (CI) team in development of new SOPs and modifications to existing SOPs 
  • Point out connections and reconcile possible collisions between different MRO priorities, deliveries, and resources. 
  • Support implementation and management of technology solutions and tools to support Operations’ evolving needs. 

Qualifications: 

  • Cost Account and Earned Value Management experience.
  • A confident, natural leader and problem solver with demonstrated critical thinking and collaboration skills. 
  • Experience in leading a complex team and leading multiple programs. 
  • Demonstrates strong organizational and program management capabilities. 
  • 10 + years of work experience, preferably 5 + years in MRO Operations and/or Program/Project Management. 
  • Demonstrated ability to manage conflict, build consensus, and facilitate problem-solving and collaboration amongst cross functional teams. 
  • Strong analytical problem solving and decision-making skills. 
  • Proven ability to communicate effectively at all levels across the organization. 
  • Exceptional organizational skills and attention to detail with a high capacity for work output. 
  • Prioritization abilities. 
  • Strict attention to detail and an eye for continuous improvement. 
  • Management: Ability to coordinate and administer programs, activities and protocols. Ability to manage resources, monitor activities and assess environmental risk, safety, and quality control associated with the program.
  • Leadership: Demonstrated skills and abilities needed to coordinate, facilitate, and participate in a collaborative approach to the completion of tasks or assignments.
  • Excellent interpersonal and communication skills.
  • Bachelor’s Degree with a minimum 9 years of prior relevant experience or a Graduate Degree with a minimum of 7 years of prior relevant experience. In lieu of a degree, minimum of 13 years of prior related experience.

In compliance with pay transparency requirements, the salary range for this role is $96,000-178,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

About L3 Harris

L3 Harris

L3 Harris is one of the largest defense and aerospace companies in the United States, delivering advanced technologies that support missions across air, land, sea, space, and cyber domains. The company develops communications systems, space payloads, intelligence platforms, electronic warfare capabilities, missile defense technologies, and mission-critical sensors used by the U.S. military, intelligence community, and allied nations around the world.

For job seekers, L3Harris offers opportunities across engineering, software development, cybersecurity, space systems, manufacturing, intelligence, program management, and mission operations. The company is especially attractive to veterans, cleared professionals, and engineers who want to work on advanced technologies that directly support national security. With programs spanning tactical communications, ISR platforms, satellite systems, and defense electronics, employees have the opportunity to contribute to some of the military’s most important capabilities.

Unlike companies focused on a single mission area, L3Harris operates across a diverse portfolio of defense technologies, providing employees exposure to a broad range of programs and technical disciplines. Teams work on everything from secure communications and autonomous systems to space-based sensors and electronic warfare platforms, creating opportunities for both specialization and long-term career growth within the organization.

As governments continue investing in modernization, space capabilities, resilient communications, and advanced sensing technologies, L3Harris remains one of the most important employers in the defense industry. For professionals seeking a mission-driven career with strong growth opportunities, technical challenges, and direct impact on global security, L3Harris continues to stand out as a leading destination in aerospace and defense.

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