Network Support Technician

Description

SAIC is seeking a Networking and Audio-Visual Cabling Support Specialist to play a critical role in installing and maintaining data and audiovisual (AV) communications. You will be responsible for installing and maintaining cabling and audiovisual (AV) systems. enterprise network architecture, Layer 2/3 switching, routing protocols, and network security standards in accordance with DoD and ARL IT policies at the Army Research Laboratory in Aberdeen, MD.  Work is performed on site.

Job Responsibilities:

• Monitor and respond to hardware and software issues within the technical control facility.
• Install, terminate, label, and test network and AV cabling, including fiber optic, Cat5e, and Cat6A cables.
• Assist with, installation of terminals, audiovisual equipment, and associated hardware.
• Conduct physical layer troubleshooting for connectivity issues and signal degradation.
• Maintain cable management practices to ensure neat, organized, and secure cable runs.
• Document cabling infrastructure changes, updates, and network maps.
• Use tools for signal testing, certification, and fault detection.
• Collaborate with IT and infrastructure teams to ensure optimal network and AV performance.
• Support server/network hardware installation as needed.
• Ensure compliance with BICSI, DoD, and ARL standards for physical layer infrastructure and security.

Qualifications

Required Education and Experience:

• Must have an AA in computer science, information technology or related field with two (2) years of experience; or hold a HS Diploma and four (4) years of related experience.
• Ability to plan and implement large-scale network configurations and upgrades while minimizing downtime.
• Familiarity with copper and fiber cabling standards, color codes, and cable testing procedures.
• Experience supporting audiovisual systems (projectors, video conferencing, display setups).
• Ability to interpret technical drawings, wiring diagrams, and floor plans.
• Knowledge of network management and monitoring software tools.
• Understanding of network communications in multi-protocol environments.
  Proficiency with Microsoft Office products.

Clearance Requirements:

• Must be a US Citizen. 
• Must have an active DoD Secret Clearance. And must be willing to obtain a Top Secret clearance.

Required Certification:

• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.