Mid-Level Maintenance Controller (Service Technician)

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Test & Evaluation (BT&E) is seeking a Mid-Level Maintenance Controller Service Technician to join our Test Operations Center (TOC) team located in Seattle, Washington.

The TOC provides technical assistance, logistics support and research to a wide range of flight test activities and customers. The successful candidate will work as a Maintenance Controller. It requires proactive and customer-oriented interaction with test operations crews, aircraft maintenance operations, flight operations, MMO and various Boeing support organizations.  This position requires developing positive partner relationships that foster trusted communications.

The Test Operations Center operates 20 hours a day 7 days a week utilizing a non-standard work week. This includes Saturdays and Sundays as standard workdays.  You will be working 4 10-hour shifts with 3 days off and be willing to work either 1st or 2nd shift.  On occasion, there will be opportunities to work a 12-hour shift.

Position Responsibilities Include:

• Provides technical support for maintenance, repair and preventive measures that ensure continued safe and economic operations for customers

• Applies technical knowledge to research, develop, test and evaluate operations, support programs, modifications, repairs and technical data

• Communicates design and operational issues and concerns with Engineering

• Develops in-service correspondence for continued safe operation and maintenance of equipment

• Participates in accident investigation team or support team

• Conduct investigations and research on Logistics, Test Status, Operational Problems, Weather Conditions and Direct IT issues to drive a successful conclusion

• Provide accurate maintenance estimates for Flight Test FC and other aircraft maintenance tasks that include Work Order description, required Parts, Special Tools and Ground Support Equipment

• Provide input and maintain the TOC database, create Service Request Task Items, Track Test Aircraft In-flight, identify issues for Management Escalation, create and update PowerPoint presentations and lead management status meetings

• Function in a dynamic environment and provide clear and succinct recommendations to management

• Assist logistic support or remote aircraft operations

Basic Qualifications (Required Skills/Experience):

• The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.62 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee

• 1+ years of education and/or experience with aircraft maintenance

• 1+ years of flight line experience

• Experience cultivating excellent customer and/or external stakeholder relationships

• Experience do you have with direct, face-to-face interactions with customers

• Experience do you have in interpreting data and presenting analysis and/or recommendations to management

• Experience editing PowerPoint presentations as needed, as well as adding and presenting data

• Willing to work variable shifts; including days, evenings, nights and weekends

Preferred Qualifications (Desired Skills/Experience):

• 1+ years of flight test experience

• Experience with the DWR system

• Experience with Engineering Furnished and Red Label parts

• Experience organizing and planning logistics support for remote aircraft operations

• Have or have held an Airframe and Power Plants (A&P) License

Drug Free Workplace:Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Conflict of Interest:

Successful candidate for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Union:

This is a union-represented position.

Shift:

This role is primarily fourth shift; however, there may be additional shift requirements to support program objectives.

Pay & Benefits:At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary Pay Range: $88,400 - 119,000

Applications for this position will be accepted until Jul. 04, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for variable shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.