Lead, Field Engineering

L3Harris is currently seeking an individual to provide onsite support at an overseas customer location. The individual should be able to work independently at a high level with reach-back support available for complex issues that require engineering support. The individual will be responsible for deploying, troubleshooting, operating and training while embedded with the customer.

Essential Functions:

• Supporting customers onsite with complex communication equipment
• Support routine and scheduled maintenance on SATCOM terminals, RF equipment, baseband systems, antennas, power systems, and related network components.
• Troubleshoot, isolate, and resolve hardware, software, and network faults to restore full system functionality.
• Conduct system health checks, diagnostics, and performance monitoring.
• Coordinate with engineering support teams and vendors for escalated issues, repairs, and system upgrades.
• Support DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience
• Integration and application of hardware and software on system/networks
• Capability to troubleshoot problems at component, system, and network
• Frequently responsible for providing guidance, coaching, and training to other employees across the Company within area of expertise.
• Communicates within and outside of the organization which include customers or vendors.
• Communicates with leadership regarding matters of importance to the functional or business area.
• May conduct briefings with customers and program leadership
• Work consists of making significant improvements of processes, systems, solutions, or products to enhance performance of job area.

• Must be able to provide support OCONUS embedded with customer with reach-back Engineering support as needed
• Configure, operate, and monitor SATCOM equipment to ensure optimal link performance and availability.
• Assist in system integration with customer networks, tactical systems, or communications infrastructure.
• Maintain accurate logs of outages, events, configurations, and maintenance actions.
• Deliver hands-on training to customer personnel on system operation, basic troubleshooting, and preventive maintenance.
• Serve as the on-site technical subject matter expert (SME) for all aspects of the SATCOM system.
• Prepare and maintain documentation including SOPs, maintenance records, configuration baselines, and technical reports.
• Deploy to customer locations, sometimes in remote or austere environments, based on mission requirements.
• Manage spare parts, tools, and system components to ensure operational readiness.
• Support installation, upgrades, integration, and acceptance testing of new system components.
• Other duties as required by customer and program

Qualifications:

• Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. 
• Active DoD Top Secret/SCI clearance with current 5-year update
• Must have or be able to pass a polygraph.
• Must have or be able to get Security+ within a year of employment.
• Experience supporting DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience.
• Physical Requirements: ability to lift to 50 lbs.
• Must be able to be in-country with OCONUS customer for two years with periodic CONUS morale travel

Preferred Additional Skills:

• Hands-on operational experience with Linux (CentOS/Red Hat) and Windows Server systems software installation, configuring, troubleshooting, and repairing.
• Familiarity or experience with supporting major joint/combatant command software systems.
• Familiarity or experience with Distributed Common Ground System (DCGS) and/or Air Operations Centers (AOC).
• Familiarity or Experience with containers and orchestration (Docker, Kubernetes, and Docker-Compose).
• Comfortable working in a command line/non-GUI environment.

• Excellent people skills, with experience leading and collaborating in a multi-disciplinary, diverse, and dynamic team environment.

#LI-NB1 

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

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