IBM Netcool Engineer

Responsibilities for this Position

Location: USA VA Arlington
Full Part/Time: Full time
Job Req: RQ216033


Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Secret

Clearance Level Must Be Able to Obtain:
Secret

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Database Administration, IBM Tivoli Netcool/OMNIbus, Linux, Perl Shell, Python (Programming Language)
Certifications:
None
Experience:
8 + years of related experience
US Citizenship Required:
Yes

Job Description:

IBM Netcool Engineer

Transform technology into opportunity as a IBM Netcool Engineer at GDIT. Shape what's next for mission-critical government projects while shaping what's next for your engineering career.

Meaningful Work and Personal Impact

An IBM Netcool Engineer designs, implements, and maintains IT infrastructure monitoring systems using the IBM Netcool Operations Insight (NOI) suite/OMNIbus suite to detect, correlate, and resolve network/system events. Key responsibilities include creating event rules, configuring probes/gateways, developing automation, and managing dashboards to ensure high availability for enterprise or telecom environments.

Key Responsibilities

• System Maintenance: Install, configure, upgrade, and optimize Netcool components, including Omnibus, Impact, Probes, and WebGUI.
  
  • Configure probe properties, connectivity, security (SSL, authentication), and basic failover mechanisms.
  • Own patching, upgrades, backup and recovery, and platform performance tuning
• Event Management: Develop and maintain probe rules, filters, and SQL-based event correlation to normalize alarms and reduce noise.
  
  • Maintain and update lookup files, rules files, and enrichment logic to support alarm normalization and routing.
  • Develop and maintain probe rules for alarm parsing, severity mapping, enrichment, and deduplication.
  • Support incident response and root cause analysis for enterprise network and monitoring outages
• Automation: Create automations (Impact policies) and runbooks for auto-ticketing, incident resolution, and root cause analysis.
  
  • Implement basic ObjectServer automations, including triggers, procedures, and SQL scripts, following established standards.
• Integration: Integrate Netcool with ITSM tools (e.g., ServiceNow, ITPie) and network management systems (SNMP, Syslog, Kafka, REST).
  
  • Integrate NetCool with existing network element managers (e.g. Cisco Prime, Arista CloudVision, Aruba AirWave, JunoSpace).
• Monitoring & Reporting: Build custom dashboards and generate reports on network health and performance metrics.
  
  • Analyze logs from probes, ObjectServer, and middleware to identify root causes.
  • Support incident, problem, and change management processes.

What You'll Need to Succeed:

• Active Secret or Top-Secret Clearance
• Bachelor's degree in IT, Computer Science, or equivalent experience and 8 yrs of work experience.
• 3+ years hands-on experience with IBM Netcool/OMNIbus, or similar large-scale event management platforms, with a deep understanding of their internal mechanics and limitations.
• 5+ Experience in a Network Operations Center (NOC) or Network Management System (NMS) environment (i.e. large-scale enterprise monitoring).
• One or more relevant certifications (i.e. ITIL, Security+, Network+, CCNA, IBM Certified Administrator or Associate)

Technical Skills:

• Expertise in IBM Netcool Suite: OMNIbus, Impact, Probes, Gateways, WebGUI.
• Operating Systems: Proficient in Linux/Unix administration.
• Scripting/Programming: Shell, Perl, Python, or JavaScript.
• Database Knowledge: SQL and database management (Oracle, MS SQL, MySQL).
• Networking Protocols: SNMP, Syslog, Telnet, SSH.

GDIT is Your Place

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA VA Arlington

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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GDIT supports and secures some of the most complex government, defense, and intelligence projects across the country.

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