Consumer Sales Operations Lead

RESPONSIBILITIES:

• Own end-to-end sales operations for channel partners, driving revenue improvements and scaling Starlink's go-to-market efforts in US/CA
• Lead the rollout of new purchasing models, product offerings, and go-to-market initiatives across channel partners
• Build and maintain sales dashboards, KPIs, and reporting infrastructure using SQL, Power BI, and other tools to provide actionable insights to leadership
• Analyze sales data to develop strategic insights on channel performance, customer acquisition, and retention
• Design and improve sales processes, including lead routing, deal management, forecasting, and pipeline hygiene
• Partner closely with Business Development, Finance, Supply & Operations Planning, and Logistics teams to optimize order management, delivery timelines, and inventory planning

BASIC QUALIFICATIONS:

• Bachelor's degree in engineering or business; OR high school diploma or equivalency certificate and 2+ years of professional experience
• 2+ years of project management, sales operations, or consulting experience; OR 2+ years of experience in a customer-facing role

PREFERRED SKILLS AND EXPERIENCE:

• Strong proficiency with SQL and data visualization tools (Power BI or similar)
• Knowledge or experience in retail, telecommunications, or consumer electronics sales operations
• Experience with inventory management and supply planning in a manufacturing or hardware environment
• Demonstrated ability to operationalize new processes, tools, or purchasing models
• Excellent communication skills and ability to influence stakeholders
• Track record of delivering results; experience driving measurable revenue or efficiency impact

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
• Availability and willingness to travel as needed to customer sites/meetings