Business Operations and Compliance Representative

Responsibilities for this Position

Position Title: Business Operations and Compliance Representative

Location: Sterling Heights, MI, United States

Category: Supply Chain/Materials/Warehousing

Job Type: Full-Time

Country: United States

State: MI

City: Sterling Heights

Remote Work Options: On-Site

Security Clearance Required: None

Career Level: Mid-Career

Requisition ID: 17322177

Description: Business Operations and Compliance Representative (P56 - Direct)

Manage business operations and compliance activities with a strong focus on Oracle and Supply Chain Management (SCM) applications:

Oracle Support & SCM Expertise:

• Provide expert-level support for Oracle applications as they pertain to SCM activities, including planning, purchasing, requisitions, and related functions.
• Act as the subject matter expert (SME) for Oracle SCM modules, ensuring best practices are followed and issues are resolved efficiently.
• Collaborate with cross-functional teams to optimize Oracle SCM processes and workflows.

Compliance Management:

• Oversee compliance activities related to the GDLS supply base, ensuring alignment with regulatory and organizational standards.
• Assist in managing and tracking Controlled Unclassified Information (CUI) shared with suppliers, ensuring secure and compliant handling.

SCM IT Functional Support:

• Serve as the primary point of contact (POC) for SCM IT activities, bridging the gap between technical teams and business operations.
• Monitor and troubleshoot supplier access to GDLS applications.
• Support the development, modifications, and upgrades of enterprise and supply chain applications related to supplier management.

Supplier Management & Onboarding:

• Provide oversight and operational/strategic execution for supplier onboarding processes.
• Maintain and update SCM internal portals and external websites with critical supply chain information.

SCM/IT Projects:

• Lead the execution of IT projects, interfacing between IT and SCM
• Identify and implement continuous improvement opportunities in business processes and systems.
• Manage projects from initiation to completion, including schedule management and issue resolution.

Job Requirements

• Experience:
• Minimum of 7 years of experience in business operations, supply chain management, or related fields.
• Education:
• Bachelor's degree required (preferred fields: Information Technology, Supply Chain Management (SCM), or related disciplines).
• Technical Skills:
• Strong technical expertise in Oracle applications, with a focus on SCM modules and data management.
• Proficiency in ERP/Oracle SCM tools and reporting/query development platforms such as COGNOS and OBIEE.
• Ability to troubleshoot and resolve Oracle-related technical and functional issues efficiently.
• Communication & Leadership:
• Excellent oral and written communication skills, with the ability to convey complex information clearly.
• Proven ability to lead discussions and present to audiences of varying sizes, including cross-functional teams and stakeholders.
• Work Style:
• Self-directed, with strong organizational skills and attention to detail.
• Demonstrated ability to work effectively in both team environments and independently.
• Customer Service:
• Prior experience in customer service or supplier-facing roles is preferred.
• Additional Attributes:
• Strong problem-solving skills with a focus on continuous improvement.
• Ability to manage multiple priorities while maintaining a high level of accuracy and follow-up.

Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at www.gd.com. General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance.

As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to for assistance and let us know the nature of your request and your contact information.
Business Operations and Compliance Representative (P56 - Direct)

Manage business operations and compliance activities with a strong focus on Oracle and Supply Chain Management (SCM) applications:

Oracle Support & SCM Expertise:

• Provide expert-level support for Oracle applications as they pertain to SCM activities, including planning, purchasing, requisitions, and related functions.
• Act as the subject matter expert (SME) for Oracle SCM modules, ensuring best practices are followed and issues are resolved efficiently.
• Collaborate with cross-functional teams to optimize Oracle SCM processes and workflows.

Compliance Management:

• Oversee compliance activities related to the GDLS supply base, ensuring alignment with regulatory and organizational standards.
• Assist in managing and tracking Controlled Unclassified Information (CUI) shared with suppliers, ensuring secure and compliant handling.

SCM IT Functional Support:

• Serve as the primary point of contact (POC) for SCM IT activities, bridging the gap between technical teams and business operations.
• Monitor and troubleshoot supplier access to GDLS applications.
• Support the development, modifications, and upgrades of enterprise and supply chain applications related to supplier management.

Supplier Management & Onboarding:

• Provide oversight and operational/strategic execution for supplier onboarding processes.
• Maintain and update SCM internal portals and external websites with critical supply chain information.

SCM/IT Projects:

• Lead the execution of IT projects, interfacing between IT and SCM
• Identify and implement continuous improvement opportunities in business processes and systems.
• Manage projects from initiation to completion, including schedule management and issue resolution.

Job Requirements

• Experience:
• Minimum of 7 years of experience in business operations, supply chain management, or related fields.
• Education:
• Bachelor's degree required (preferred fields: Information Technology, Supply Chain Management (SCM), or related disciplines).
• Technical Skills:
• Strong technical expertise in Oracle applications, with a focus on SCM modules and data management.
• Proficiency in ERP/Oracle SCM tools and reporting/query development platforms such as COGNOS and OBIEE.
• Ability to troubleshoot and resolve Oracle-related technical and functional issues efficiently.
• Communication & Leadership:
• Excellent oral and written communication skills, with the ability to convey complex information clearly.
• Proven ability to lead discussions and present to audiences of varying sizes, including cross-functional teams and stakeholders.
• Work Style:
• Self-directed, with strong organizational skills and attention to detail.
• Demonstrated ability to work effectively in both team environments and independently.
• Customer Service:
• Prior experience in customer service or supplier-facing roles is preferred.
• Additional Attributes:
• Strong problem-solving skills with a focus on continuous improvement.
• Ability to manage multiple priorities while maintaining a high level of accuracy and follow-up.

Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at www.gd.com. General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance.

As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to for assistance and let us know the nature of your request and your contact information.

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General Dynamics Land Systems is a global leader in the design, development, production, support and innovation of tracked and wheeled military vehicles.

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