Senior Specialist, Sales/Account Management

The Senior Specialist, Sales/Account Management will be responsible for building strong business relationships with existing and new customers in the State of Arkansas marketplace, while ensuring client satisfaction and issue resolution and providing  account support during implementation of active programs.  This role will also identify areas for strategic growth and expansion with existing client base and develop a sales strategy to prospect new accounts in the assigned vertical markets. This position will provide complete and thorough solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability, and play an integral part in maintaining and generating sales that will turn into long-lasting relationships. 

Essential Functions:

• Build relationships with assigned accounts, as well as developing new accounts, team with all aspects of state & local government representatives plus multiple customer organizations, which includes executives, engineers, managers, contracts, and others. Skills required to build relationships across the political spectrum as well as within client organizations; include creative thinking via articulating clear vision and generating enthusiasm, to impact all business groups
• Sell at the most strategic level within the account and implementing a broad sales strategy for earning customer acceptance and service implementation. Able to effectively communicate the strategy and results to leadership
• Prospect for new business with a high level of activity while maintaining and meeting existing customer needs
• Monitor and oversee all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution
• Expand the relationships with new and existing customers by continuously proposing solutions that meet their objectives
• Achieve agreed upon sales targets and outcomes within schedule on Public Safety and Professional Communications (PSPC) products, services and solutions with new and existing customers
• Develop and enhance relationships with a specific focus on advancing and supporting customer relationships with assigned accounts
• Manage opportunities in all stages of the sales funnel to include performing cost-benefits and needs analysis of existing customers
• Establish, develop and maintain positive business and customer relationships with all levels of management
• Assist customers and internal partners in achieving quarterly and annual business goals and objectives while ensuring successful delivery of programs in a timely manner
• Complete high quality, timely, and accurate communications and administrative responsibilities including but not limited to activity and expense report submission, customer management tool updates, attending meetings, forecasting and sales plan information
• Participate in and may lead cross-functional teams to meet business objectives
• Provide updates to senior sales/operations staff of any accounts concerns, financial status or other matters as applicable
• Ability to travel 50%

Qualifications:

• Bachelor’s Degree and or minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.

Preferred Additional Skills:

• Ability to manage a large customer base while also focusing on business development
• Professional experience in the LMR, Public Safety, or Wireless industry
• Experience in selling communications equipment and services to state/local governments and enterprise organizations via public safety, utility, transit and energy agencies 
• Experience in large capture pursuits
• Experience in selling to SLED agencies
• Experience working with State & Local Government representatives + Enterprise level C-Suite executives.

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C. area, Denver, or NYC areas is $103,000 - $191,500. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, Cleveland Ohio, Vermont and Virginia is $97,000 - $179,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

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