Sr. Training Administrator – Tucson, Arizona

This position description is subject to change at any time as needed to meet the requirements of the program or company.

Specific Duties:

Learning Administration & Learning Management System (LMS) tasks – 20%

• Configure Course Offerings in the LMS
• Configure and prepare Group Outlook Account email notifications and Calendar invites
• Respond to general requests
• Prepare and review training reports
• Troubleshoot access and learning plan issues, follow-up with students as needed
• Prepare billing reports as needed
• Coordinate all other logistics for both onsite and virtual events
  • Order Catering
  • Order and/or prepare class materials (rosters, handouts etc.)
  • Shipping of materials as needed
  • Classroom bookings (outside the learning center)
• Update SharePoint folders as requested with program detail updates, completed rosters, billing files etc.

Virtual Class Production – 30%

• Support virtual class delivery on Zoom
  • Share presentations
  • Manage attendance
  • Handle any technical issues
  • Support in class interactions (polls, breakout rooms, surveys etc.)
  • Record classes as requested
  • Follow all security/data policies and procedures

Onsite Learning Center Support – 50%

• Setup and resetting of Learning Center classrooms based on client requirements, primarily in the Learning Center but could be at other Tucson sites.
• Support new employee orientation
• Assist presenters with basic Audio and visual connection/troubleshooting
• Ensure that rooms are maintained and stocked with standard supplies
• Input Visitor/Non-Employee Visitor requests
• Follow all security, safety and data policies and procedures
• General customer service for all guests in the Learning Center (visitors, students, and instructors)- via phone, email and in-person exchanges.

Experience:

• 2-years minimum experience in a similar role managing logistics and delivery of multiple events/programs

Skills & Technology Used:

• Learning Management System knowledge is preferred
• Proficient using MSFT Office Applications
• Proficient using SharePoint or other shared document management/collaboration tools
• Must demonstrate excellent business writing and verbal communication skills. Clear, concise and well-constructed/grammatically correct written communications are essential in our business.
• Must work well independently, be a self-starter, and demonstrate personal accountability
• Exemplary time management and project coordination skills

Education:

• Bachelor's Degree (Preferred)

Physical Activities:

• Normal office environment activities. May require lifting training materials up to 25 lbs. for class setup/breakdown.

Material & Equipment Directly Used:

• Standard office equipment – Laptop, MSFT Office Suite of applications, LMS, SharePoint and other proprietary systems/tools to execute work tasks.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.