Consumer Sales Operations Lead

RESPONSIBILITIES:

• Own end-to-end sales operations for channel partners, driving revenue improvements and scaling Starlink's go-to-market efforts in US/CA
• Lead the rollout of new purchasing models, product offerings, and go-to-market initiatives across channel partners
• Build and maintain sales dashboards, KPIs, and reporting infrastructure using SQL, Power BI, and other tools to provide actionable insights to leadership
• Analyze sales data to develop strategic insights on channel performance, customer acquisition, and retention
• Design and improve sales processes, including lead routing, deal management, forecasting, and pipeline hygiene
• Partner closely with Business Development, Finance, Supply & Operations Planning, and Logistics teams to optimize order management, delivery timelines, and inventory planning

BASIC QUALIFICATIONS:

• Bachelor's degree in engineering or business; OR high school diploma or equivalency certificate and 2+ years of professional experience
• 2+ years of project management, sales operations, or consulting experience; OR 2+ years of experience in a customer-facing role

PREFERRED SKILLS AND EXPERIENCE:

• Strong proficiency with SQL and data visualization tools (Power BI or similar)
• Knowledge or experience in retail, telecommunications, or consumer electronics sales operations
• Experience with inventory management and supply planning in a manufacturing or hardware environment
• Demonstrated ability to operationalize new processes, tools, or purchasing models
• Excellent communication skills and ability to influence stakeholders
• Track record of delivering results; experience driving measurable revenue or efficiency impact

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
• Availability and willingness to travel as needed to customer sites/meetings

COMPENSATION AND BENEFITS:

Pay range:
Level 2: $100,000.00 - $130,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.