Field Service Engineer – Joint Base Lewis-McChord

Description

SAIC is currently seeking a Field Service Expert (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team.

Primary duty location is onsite at Joint Base Lewis-McChord (JBLM) just southwest of Tacoma, Washington; This position also requires 4 months onsite training in Huntsville, Alabama.

JOB DESCRIPTION:

• Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations

• Represent the IBCS program as the primary point of contact

• Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems

• Assist in the emplacement and initialization of the IBCS system

• Advise customers on the capabilities and limitations of the IBCS system

• Assist in troubleshooting IBCS hardware, software, and networks

• Provide feedback to program leadership regarding system performance and end-user feedback

• Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software

• Conduct training 

• Support Program Help Desk 

• Conduct scheduled equipment inventories

Qualifications

REQUIRED EDUCATION:

• BS and nine (9) years’ experience; six (6) years' experience accepted in lieu of degree (per contract) 

REQUIRED SKILLS:

• Experience with tactical networks and troubleshooting

• In field operator training

• Troubleshooting of computer systems and networks

• Good oral communications

• Ability to effectively prioritize and execute tasks in high-pressure environments

• Able to work independently and efficiently with short term deadlines 

REQUIRED CLEARANCE:

• Must possess an active DoD Secret Clearance

REQUIRED CERTIFICATIONS:

• IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements and company policy (active Security + CE is highly preferred)

DESIRED SKILLS:

• Army Air Defense background (14 or 140A or 14G)

• IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software

• Experience with Virtual Machine, Cisco, and/or Windows Server

• Ability to obtain a Linux+ certification within nine (9) months of hire date

• Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.