Responsibilities

• Requirements Elicitation and Documentation: Partner with business stakeholders to gather, analyze, and document detailed business requirements, functional specifications, user stories, acceptance criteria, and process flows. Ensure requirements are complete, unambiguous, and ready for development.

• Delivery Support and Coordination: Act as a delivery partner to product owners and delivery teams, ensuring scope, dependencies, assumptions, and integration touchpoints are clearly understood and actively managed throughout the project lifecycle.

• Agile and Scrum Support: Support Agile teams by facilitating or assisting with backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives as needed to maintain effective sprint execution.

• Backlog Management: Work with product owners to groom and prioritize the backlog, ensuring stories are well-defined, properly sized, and aligned with business and integration objectives.

• Stakeholder Engagement: Serve as a key liaison between business and technology teams, including Salesforce, MuleSoft, and collaboration platform teams. Maintain clear communication, manage expectations, and drive alignment.

• Risk and Dependency Management: Identify risks, dependencies, and potential delivery blockers early, particularly across integrated systems, and work to resolve them before they impact delivery.

• Process and Continuous Improvement: Identify gaps or inefficiencies in requirements definition, delivery coordination, and cross-team collaboration, and recommend practical improvements.

• Documentation and Traceability: Maintain high-quality documentation and ensure traceability from business needs through development, testing, and release.

Qualifications

• Bachelor’s degree or equivalent experience in Business Administration, Information Systems, Information Technology, or a related field.

• Minimum of 5 years of experience as a Business Analyst or Business Systems Analyst in enterprise environments.

• Strong experience working on Agile or Scrum-based projects.

• Demonstrated experience supporting projects that involved Salesforce, MuleSoft, and or Slack, without a requirement for hands-on system configuration or development.

• Proven ability to write clear, detailed requirements, user stories, and acceptance criteria.

• Experience partnering closely with technical teams, architects, and integration partners.

• Familiarity with Agile and documentation tools such as Jira, Confluence, or similar platforms.

• Exceptional attention to detail and a proactive approach to identifying and resolving gaps.

• Strong communication and facilitation skills across technical and non-technical audiences.

• Ability to manage multiple initiatives and competing priorities in a fast-paced environment.

Additional Information

• We are open to hiring in San Diego, CA; Washington, DC; Austin, TX; and Virginia Beach, VA.

• Occasional travel, less than 10 percent, may be required.

• Flexibility may occasionally be required to support critical milestones or urgent business needs.

• We value accountability, clarity, and execution. Ideal candidates are structured, detail oriented, and comfortable operating across business, systems, and delivery functions.

Benefits

• Medical Insurance: Comprehensive health insurance plans covering a range of services

• Saronic pays 100% of the premium for employees and 80% for dependents

• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care

• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

• Time Off: Generous PTO and Holidays

• Parental Leave: Paid maternity and paternity leave to support new parents

• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses

• Retirement Plan: 401(k) plan with company match

• Stock Options: Equity options to give employees a stake in the company’s success

• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline

• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees

This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.