Administrative Support Assistant (Operations)

Job summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as the Operations Directorate (NC J3) primary technical expert on Task Management Tool (TMT) workflow management and administrative taskers in the Organization Management Box (OMB). Provides Combatant Command-level technical and subject matter expertise.

Major duties

Directorate Task Management Coordinator. Assists the NC J3 office leadership in the coordination and completion of their duties. Administers the Personnel Security Program for the NC J37 Operations Support Division and assigned Liaison Officers (LNO) from other CCMDs (Combatant Commands), components and subordinates. Establishes NC J37 internal guidance on security processes and procedures for processing requests for security clearances for military and civilian personnel, maintaining individual security forms for over 40 personnel.

Qualification

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE - CURRENT/PREVIOUS FEDERAL EMPLOYEES Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience includes knowledge to perform a variety of analytical assignments concerned with assessing the effectiveness and efficiency of operations, developing innovative proposals for improving and streamlining the administrative processes of the division. Knowledge of administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records. Professional-level knowledge and proficiency in editing executive-level narrative content on documents and studies and reviewing briefings and graphics that accompany staff packages. Knowledge of Department of Defense personnel and physical security policies and regulations. Knowledge of a broad range of security program relationships, and proficiency in information, personnel, and industrial security to effectively coordinate with other specialized security programs. Responds to routine and technical request for administrative information. Experience establishing internal guidance on security processes and procedures for processing requests for security clearances for military and civilian personnel, maintaining individual security forms. SPECIALIZED EXPERIENCE - APPLICANTS WITH NO PREVIOUS FEDERAL EMPLOYMENT: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-08, or equivalent in other pay systems. Examples of specialized experience includes knowledge to perform a variety of analytical assignments concerned with assessing the effectiveness and efficiency of operations, developing innovative proposals for improving and streamlining the administrative processes of the division. Knowledge of administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records. Professional-level knowledge and proficiency in editing executive-level narrative content on documents and studies and reviewing briefings and graphics that accompany staff packages. Knowledge of Department of Defense personnel and physical security policies and regulations. Knowledge of a broad range of security program relationships, and proficiency in information, personnel, and industrial security to effectively coordinate with other specialized security programs. Responds to routine and technical request for administrative information. Experience establishing internal guidance on security processes and procedures for processing requests for security clearances for military and civilian personnel, maintaining individual security forms. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS - CURRENT/PREVIOUS FEDERAL EMPLOYEES: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS - APPLICANTS WITH NO PREVIOUS FEDERAL EMPLOYMENT: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible. One year at the GS-08 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.Knowledge of the principles, policies and practices of the substantive nature of the agency's/command's mission, functions, programs, activities, goals, objectives, training principles and processes. Knowledge of physical, information and industrial security principles and practices to effectively implement and administer applicable security programs in a multi-layered organization with civilian and military personnel. Knowledge of security classification methods, concepts and eligibility for personnel access to classified or sensitive information. 2.Skill in the office automation programs such as Microsoft Office Suite: Outlook, Excel, Word, PowerPoint and Visio. 3.Ability to summarize information and communicate in written and oral form in support of leadership requirements. 4.Ability to gather, assemble and analyze facts and draw conclusions, conduct analysis, devise recommended solutions and package the entire process in briefings, papers or reports suitable for top management use and decision-making. Ability to communicate effectively, both oral and written. 5.Ability to negotiate complex issues and to maintain effective relationships with management officials, co-workers, customers, and others to ensure cooperative resolution of problems. 6.Ability to work in a fast-paced, operations-focused environment supporting senior military officers and civilians at a CCMD Headquarters. Ability to multi-task and set priorities under time constraints with minimum supervisory oversight. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.

Education

********************ADDITIONAL INFORMATION FOR ACTIVE DUTY SERVICES MEMBERS******************** ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD-Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD-Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following: Name/Rank/Grade of Service Member Branch of Armed Forces Dates of Active Service (Start and End Date(s) Expected Date of Discharge/Release from Active Duty Terminal leave start date (if applicable) Expected character of service (honorable or general) and type of separation (i.e. separation or retirement) Must be certified within 120 days of anticipated discharge Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander. Note: The VOW Act provides tentative preference. If appointed, a DD Form-214 must be submitted upon receipt

Evaluations

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics) Reasoning, Interaction, Judgment, Reading The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job. Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume. BASIS OF RATING: The assessments for this job will also measure Knowledge, Skills and Abilities (KSA) as listed under Qualifications Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable. Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements. Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements. To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the assessment may also result in your removal from consideration. ADDITIONAL INFORMATION OPTIONAL DOCUMENTS: Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record signed by a supervisor. Awards for Current Federal Civilian employees - List any awards received within the last 3 years on the resume. Note: Applicant must not submit award Notification of Personnel Actions (SF50s).