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U.S. Army Medical Command

Administrative Support Assistant (Veterinary Services) Nf-03

Location: Arizona, Luke AFB
Requires Relocation: No
Start Date: 26/01/2026
End Date: 09/02/2026
Offering Type: Intermittent
Hiring Paths: The public
Service Type: Competitive
Travel Percentage: Not required
Intermittent On-site

U.S. Army Medical Command

About U.S. Army Medical Command

Become a part of the Army’s Global Veterinary Medical Practice (GVMP) – A challenging yet rewarding employment opportunity! The GVMP operates veterinary treatment facilities (VTFs) on most military installations for the Army, Navy, Marines, and Air Force. Your work will be dedicated to pet health within the military community and in support of the United States Army Medical Command. Animal Health is an integral part of the Army’s public health mission and touches the lives of Department of Defense (DoD) personnel, military members, and their families. GVMP employees work closely with both Military Veterinary Medical Officers and civilian Veterinarians to provide quality healthcare to privately owned animals and deliver the highest level of customer service while adhering to federal and state guidelines and regulations. Due to this organization’s unique mission, GVMP relies heavily on a motivated and dedicated workforce. We strive to deliver quality care by placing importance on maintaining a diverse team of multi-disciplinary professionals.

Summary

Job summary

This position is located at the Luke Air Force Base Veterinary Treatment Facility. Incentives and Bonuses Incentives will not be paid.

Major duties

Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. and updates the existing medical record or prepare new record. Schedules appointments, completes the client admission forms. Screens/Updates the existing medical record or collects sufficient information to prepare new record. Reviews discharge information or handouts with client. Maintains clinic exterior, reception area and exam rooms to ensure general cleanliness (to include cleaning urine, feces and blood). Dispenses medications, annotates prescriptions and refills prescriptions accordance with polices and procedures Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. Monitors and replenishes inventory. Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory. Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents.

Qualification

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Progressive work experience which demonstrates the knowledge and skills required to perform the duties of the position. Basic computer skills to include proficiency in Microsoft Suite or equivalent. Experience in using a point of sales software. Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately. Typing proficiency - 40WPM. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support. The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.

Evaluations

Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility. Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire. If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position. Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Preference 1 Spouse Employment Preference (SEP) NAF Preference 2 Involuntarily Separated From the Military (ISMP) NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Other: Refusal of a military spouse to participate in established recruitment procedures for an RFT or RPT position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor. Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.