Continuous Improvement Planner

Job summary

About the Position: This position is within the Office of the Director in the Strategic & Organization Excellence Division, Research, Planning and Monitoring Branch in Alexandria, Virginia. This position is not covered by a bargaining unit. This position may be eligible for situational telework as determined by the agency policy.

Major duties

Leading development, implementation, and use of planning tools across the organization. Leading strategic planning across the organization. Supporting development and implementation of a strategic planning system. Leading development of the continuous improvement policy, process, and guidance. Creating high-level, important, lasting partnerships outside of the division. Fostering positive working relationships by giving and receiving feedback. Prioritizing competing demands and ensuring improvement efforts are deployed, implemented, and monitored system-wide. Producing communication materials with short deadlines and rapidly changing situations. Preparing written instructions, operating policies, procedures, guidelines, and training manuals. Drafting strategic planning policy and guidance in coordination with subject matter experts. Directing and shaping communication strategies. Using results from system-level data analysis to inform organizational priorities. Using results from system-level data analysis to inform system improvement and strategic-level planning. Growing and developing the strategic planning process to improve organizational performance.

Qualification

Who May Apply: U.S. Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Specialized Experience: At least one year of specialized experience leading a strategic planning process; leading development, implementation, and use of planning processes to support organizational improvement; and coaching/supporting others to ensure effective implementation and monitoring of strategic initiatives. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Evaluations

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the applicant questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Reading Comprehension, Reasoning, Self-Management, and Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category. Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position. Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position. Qualified. Candidates in this category meet the minimum experience requirements for the announced position.