Skip to content

Support Engineer – US Government

Palo Alto, CA
Full Time On-site

Summary

Job Description

A World-Changing CompanyPalantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.The RolePalantir’s impact and productivity in the US Government (USG) space depends on our ability to deliver world-class Information Systems (IS) to Palantirians. Support Engineers are the go-to people for all issues related to the hardware and software, and their work enables Palantirians to be productive both in and out of the office. Our goal is to ensure all Palantirians feel supported and receive the help they need to solve their computer-related issues. You are an analytical thinker and enjoy troubleshooting issues and finding creative technical solutions. You will make data-driven decisions ensuring that we build systems that resolve and proactively address common issues before they impact end users. You automate yourself out of mundane tasks to focus on making a larger impact. You have strong customer service skills and a customer-driven mindset.

About Palantir

Palantir

Palantir Technologies is a leading software company specializing in data integration, artificial intelligence, and decision-making platforms used across defense, intelligence, and commercial sectors. Its core platforms—Gotham and Foundry—enable organizations to fuse large, complex datasets into operational insights used for mission planning, battlefield awareness, supply chain optimization, and enterprise decision-making.

For job seekers, Palantir offers opportunities across software engineering, data science, product development, AI/ML engineering, forward-deployed engineering, cybersecurity, and technical consulting roles. The company is especially attractive to engineers, analysts, and problem-solvers who want to work closely with real-world users in defense and intelligence environments, often deploying directly alongside government and military customers.

Unlike traditional software companies that build tools in isolation, Palantir operates in a highly applied model where engineers work directly with end users to solve mission-critical problems in real time. Employees often embed with defense, intelligence, and enterprise organizations to build and deploy software that directly supports operations in areas such as counterterrorism, military planning, logistics, and cyber defense.

As demand for AI-driven decision-making, data fusion, and real-time intelligence continues to grow across government and industry, Palantir remains one of the most influential players in defense-adjacent software. For professionals seeking high-impact technical work at the intersection of data, AI, and national security, Palantir stands out as one of the most competitive and mission-driven employers in defense technology.

Go to company profile