Job summary

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain DoD Personnel to recruit and appoint qualified candidates to positions in the competitive service. Your resume will not be reviewed for qualifications until a selection is made. Veterans and Military Spouses will be considered along with all other candidates.

Major duties

Serves as an Information Technology (IT) Specialist and senior systems administrator within the Allied Special Operations Forces Command (SOFCOM), Office of the Chief Information Officer (CIO). Oversees, installs and administers Tier 2 and 3 Core Microsoft Domain Services and software on classified and unclassified workstations and servers for SOFCOM activities throughout the NATO footprint. Leads work for new system implementation and lifecycle replacements. Coordinates automation requirements of SOFCOM personnel to locations in the supported AOR.

Qualification

Who May Apply: US Citizens In order to qualify, you must meet the specialized requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized and Other Experience: One year of specialized experience at the GS-12 or equivalent performing the following duties: Serve as an IT systems administrator and service delivery subject matter expert on a general officer level staff. Perform a variety of tasks related to Enterprise management and troubleshooting, group policy management and troubleshooting, Active Directory security and permissions, IA policies and implementation in the Enterprise, and VMware virtual environment management. Possess knowledge of Cisco UCS and Hyperflex technologies / VxRail. Serves as a senior technical POC for Tier 2 and 3 maintenance and services, coordinating training, improving software baselines and troubleshooting hardware and software issues. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-12). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

No substitution of education is available for this position at this grade level

Evaluations

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category. Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position. Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position. Qualified. Candidates in this category meet the minimum experience requirements for the announced position. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. Veterans and Military Spouses will be considered along with all other candidates.