Job summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major duties

Provides direct support to individuals and families who are victims of domestic violence and/or sexual assault (primarily adult victims but including the non-offending parent in child abuse cases) by providing crisis intervention, education and resources, ensuring victim safety, pre-trial, trial and post-trial support, promoting healthy family interactions and reducing risk factors to family maltreatment. Conducts assessments to identify risk factors and assist clients to formulate safety plans. Develops and maintains relationships with individuals and families to include case closure and making modifications to safety plans and services as needed. Acts as liaison with commands, government and private civilian organizations to ensure safety of victims and coordinated treatment services are provided. May collaborate with local court systems, child welfare and civilian law enforcement agencies on family maltreatment. Provides resource and referral services to clients and local agencies such as in providing information and directing clients to available military and civilian services, coordinating services between military and civilian agencies and providing information on local shelters, crisis centers, and community service providers. While receiving some instruction, incumbent must handle all ongoing assignments on his or her own initiative, experience and judgment. This involves independently assessing for risk and consulting with commands and other pertinent agencies concerning appropriate protection orders and other safety measures. The incumbent provides crisis intervention and problem resolution for clients who are in crisis or under extreme stress. The complexity of the work is heightened because of the requirement to interface effectively with multiple agencies and organizations, both military and civilian. Must be available for a 24 hour duty rotation to provide crisis intervention, support and guidance for victims, law enforcement, commands, and medical personnel who may provide services to the victim. Work schedule may vary due to the nature of work. Maintains records of all contacts, referrals and outcomes with victims; ensure that the Family Advocacy case manager is fully aware of the victim¿s situation; and ensures the confidential handling of all documents or conversations related to victim care. May facilitate briefings and classes to commands and other military agencies on domestic violence in order to promote healthy family interactions and reduce incidences of initial and recurrent family maltreatment. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment This is a white-collar position where occasional lifting up to 20 lbs may be required. Performs other related duties as assigned.

Requirements

EVALUATIONS:

Qualification

Completion of a four year degree from an accredited university in behavioral health or social science or a related field or work area; two years of experience that demonstrates knowledge of and skill to provide direct support to individuals and families experiencing abuse by utilizing early intervention to stop abuse, promote healthy family interactions and reduce incidences of initial and recurrent family maltreatment, or an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, or appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Skill to conduct assessments to identify risk factors and assist clients to formulate safety plans and design and implement goals for service plans; analyze and evaluate assessment data to provide intervention assistance on risk factors for clients; develop and maintain relationships with clients and act as liaison with government and private civilian organizations to ensure adequate and coordinated treatment services. Knowledge of military organizations, missions, lifestyles, and situations which can contribute to family stress, problems and crisis situations. Ability to communicate and work effectively within a multi-disciplinary environment during crisis situations to include professionals in the medical, legal, law enforcement and social service communities. Ability to compose written reports and materials clearly, concisely, and effectively. Knowledge of and ability to collaborate with local court systems, child welfare and civilian law enforcement agencies on family maltreatment. Knowledge of resources and services available within local and military communities. Ability to facilitate education classes on early intervention to stop abuse, promote healthy family interactions and reduce incidences of initial and recurrent family maltreatment. Current drivers¿ license or the ability to obtain one and ability to operate a motor vehicle. Ability to work a flexible work schedule.

Evaluations

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.