Job summary

See below for important information regarding this job. Position may be filled at any of the below locations Whitehall, OH GS-13: $107,817 - $140,166 GS-14: $127,408 - $165,632 Fort Belvoir, VA GS-13: $117,962 - $153,354 GS-14: $139,395 - $181,216

Major duties

If selected at the GS-13 level, duties will be performed in a developmental capacity. Monitors and reviews processes and performance for enterprise-wide studies and initiatives and serves as senior advisor to the Process Owner regarding enterprise-wide Order Fulfillment functional process performance... ...issues. Develops methodology and procedures to identify problems and develop solutions that improve effectiveness of performance review. Plans, organizes, and directs reviews; assigns segments of the review to various functional process organizations; and coordinates the efforts of the functional analysts/experts throughout the agency. Based on research and findings, provides the Process Owner and other senior level agency representatives with recommendations addressing complex and interrelated enterprise-wide Order Management issues for successful implementation. Oversees and supports Sales Order Processing and support audit A-123 and Internal Controls for Order Management. Conducts policy analysis and serves as Agency expert for the development and implementation of enterprise-wide policies related to the Order Fulfillment processes. Analyzes legislative/regulatory requirements that impact Order Management process activities, interprets intent of governing documents, and... ...directs complex studies of policies, procedures and programs, including their functional and system implementation.

Qualification

To qualify for a Supply System Analyst, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: GS-13: Performed Order Management/Customer Account Specialist processes, including system functionality and business capabilities and the understanding of the critical path of both system and manual activities to recommend changes in how the process is executed from a process and/or system perspective. Performed financial statement audit requirements and internal controls and experience applying them to Order Fulfillment automated and manual business processes. Capability to interpret policy direction affecting operating requirements of the assigned process to implement and/or recommend new or revised local directives, policies, and operating instructions. Recommend supply policy, procedures, techniques, tools, and methods to a variety of work situations, to respond to problems/questions involving implementation of supply guidelines, and to translate general policy guidance into detailed operational procedures. Perform the organizations, programs, missions, and operations at their assigned location and their interrelationship to Directorate/office activities to monitor assigned programs and identify/eliminate underlying causes of problems or redundancies affecting Process Management. Executed the Enterprise Business System (EBS) applications related to Order Management, including system functionality and business capabilities and the understanding of the critical path of both system and manual activities to recommend changes in how the process is executed from a process and/or system perspective. Familiarity with systems applications governing automated supply management and data maintenance sufficient to recognize systemic problems, to identify the source(s) of discrepancies, and to input, manipulate, extract, and maintain automated information. Skill in written and oral communication to prepare and present briefing materials, project reports, fact sheets, study findings and recommendations in an effective and persuasive manner. GS-14: Experience with Order Management/Sales Order Processing processes, including system functionality and business capabilities and the understanding of the critical path of both system and manual activities to recommend changes in how the process is executed from a process and/or system perspective. Experience with financial statement audit requirements and internal controls and experience applying them to automated and manual business processes. Ability to interpret policy direction affecting operating requirements of the assigned process to implement and/or recommend new or revised local directives, policies, and operating instructions. Applying supply policy, procedures, techniques, tools, and methods to a variety of work situations, to respond to problems/questions involving implementation of supply guidelines, and to translate general policy guidance into detailed operational procedures. Knowledge of organizations, programs, missions, and operations at their assigned location and their interrelationship to Directorate/office activities to monitor assigned programs and identify/eliminate underlying causes of problems or redundancies affecting Process Management. Experience with the Enterprise Business System (EBS) applications related to Order Management, including system functionality and business capabilities and the understanding of the critical path of both system and manual activities to recommend changes in how the process is executed from a process and/or system perspective. Experience with systems applications governing automated supply management and data maintenance sufficient to recognize systemic problems, to identify the source(s) of discrepancies, and to input, manipulate, extract, and maintain automated information. Skill in written and oral communication to prepare and present briefing materials, project reports, fact sheets, study findings and recommendations in an effective and persuasive manner. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Evaluations

The assessments for this job will measure the following Competencies: GS-13: Process Reviews System and Capability Improvements Legislation, Policy and Procedure Research Analytics/Reasoning Communication Attention to Detail Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Self-Management Teamwork Decision Making Reading Comprehension Reasoning GS-14: Process Reviews System and Capability Improvements Legislation, Policy and Procedure Research Analytics/Reasoning Communication Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.