Job summary

About the position: This position will be assigned to the Hillberg Ski Area on Joint Base Elmendorf-Richardson, AK. This position is also Flexible, meaning you are guaranteed a minimum of 0 hours per week to a maximum of 40 hours per week. Your schedule will depend on needs of the facility. This position is temporary and will end May 15, 2025.

Major duties

Performs and/or assists in operation and maintenance of recreational facilities. In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instruction on the safety and the use of equipment, facilities and machinery. Issues tools, equipment and specialty items to authorized customers, checking identification, and completing proper paperwork where appropriate. Receives returned items inspecting for obvious damage and missing parts. In an Outdoor Recreation facility assists in directing patrons, scheduling the use of equipment and scheduling special trips and tours. Checks inventories and supplies and records them accordingly. Reports to supervisor any shortages. Participates in and directs activities and special events. Maintains the cleanliness of assigned work areas, Performs minor repair on equipment as directed. Adheres to safety and physical security regulations and standards. Assumes responsibility for cash during tour of duty "cash collected", checks and credit cards. Conducts inventory at beginning and end of tour. Where applicable operates a limited food resale (popcorn, packaged snacks and beverages), inventories and restocks daily. Furnishes general information to patrons {such as kinds of equipment, activities and facilities available). Maintains safe, organized, and clean facility environment by pre-inspecting areas upon opening and closing the facility. Shows initiative by seeking additional assignment -from shift supervisor immediately after completion of previous assignments. Actively seeks win-win solutions to differences between staff and customers, and shows a willingness to compromise. Reports for duty on time and provides advance notification to supervisor when planning to be absent or arrive after the appointed duty start time. Adapts and supports changing program objectives with a positive attitude. Operates general and special purpose vehicles to include pickup trucks, 15 passenger vans, all-terrain vehicles, boats, and golf carts. May be required to travel away from JBEK Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12635670

Qualification

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/22/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have cash handling and computer experience. Applicant must have experience which provides a working familiarity with the routines and procedures followed in activities or programs; and practical knowledge and/or experience of recreational activities and equipment, rules and procedures in a recreation program activity which has involved recreation work in the area of specialty in which the position is assigned. Must satisfactorily complete a Tier 1 Investigation.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Evaluations

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.