Job summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position, QUALITY ASSURANCE SPECIALIST, NH-1910-03, is to assist the director with oversight of the daily activities of Quality Assurance Office functions; conduct in-house and on-the-job training (OJT) of less experienced quality assurance specialists; and monitor Quality Information Management Standard Systems (QIMSS), or similar database.

Major duties

Serve as senior team member in quality assurance staff assistance visits and oversight inspections. Plan, schedule, and facilitate Quality Assurance Staff Assistance Visit (SAV) and Oversight inspection (OJ) events within schedules and priorities set by higher management. Identify systemic issues or processes that require further analysis and improvement. Serve as the team subject matter expert on site visits to other Air Logistics Centers, Product Centers, Test Centers, other government organizations and/or contractor facilities to observe applications of repair, manufacturing, overhaul technologies, administrative and support processes. Employees selected for a GS career ladder position may remain in their career ladder position until they reach the full performance level for their GS position, at which time they will be converted to Acq-Demo. To learn more about the Acquisition Demonstration Project, visit http://acqdemo.hci.mil/.

Qualification

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, to include the Individual Occupational Requirements (IOR) for the NH-1910 Quality Assurance Series. Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. SPECIALIZED EXPERIENCE: Applicants must have, or within 120 days of the closing date of this announcement will have, at least one year (52 weeks) of specialized experience which is equivalent to Federal experience at the next lower grade (GS-11) level, pay band (NH-02), or equivalent (pay schedule, pay band, etc.) and is described in detail in my resume. Specialized experience is described as monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas; Examples include: reviewing production activities and capabilities in light of contract quality requirements; reviewing written quality or inspection procedures for adequacy and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans; analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system; verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance; identifying inadequacies and requesting corrective action; computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods; investigating customer complaints and deficiency reports and providing identification of causes to appropriate authorities; reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals; and/or reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Comprehensive and detailed knowledge and understanding of management principles, practices and ability to apply this knowledge to all facets of the Quality Assurance Program. 2. Knowledge in the application of a variety of complex logistics and industrial management concepts and analytical/evaluative management techniques concerning the efficiency and effectiveness of related industrial program operations. Thorough knowledge of Air Force depot maintenance, production, industrial management, administrative, supply program, management policies, principles and practices is required. 3. Knowledge of group strategic goals and objectives. sequence and timing of operational events and milestones. Skill in planning and conducting comprehensive Quality Assurance Staff Assistance Visit an Oversight Inspection activities to affect the changes necessary to improve the maintenance and maturity level of the organization. Ability to quantify costs/savings derived from implementation of CPI activities. 4. Knowledge of a wide range of Continuous Process Improvement tools to include: Lean, Benchmarking, qualitative and quantitative methods and tools used in conducting studies of major project areas that require application of process improvement principles. 5.Ability to effectively utilize statistical and trend analysis to quantify workload opportunities and risks. Skill in organizational and administrative environment demonstrating adaptability, flexibility, and exceptional skills in planning, programming, organizing, scheduling and problem definition. Ability to make decisions and be capable of working under stressful conditions. Ability to facilitate projects whose scope can affect the entire organization with little or no supervision. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Evaluations

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job. Applicants who meet the requirements for and apply as a non-competitive eligible that meet minimal qualifications and other requirements of this position, may be given consideration as a non-competitive candidate and will be referred unless blocked by an individual with priority/preference. Applicants who disqualify themselves will not be evaluated further. APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.