Job summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major duties

MAJOR DUTIES: Coordinates and delivers Family Readiness training using standardized templates provided by HQMC for the unit Family Readiness Command Teams, unit Family Readiness Officers and Unit Family Readiness Program volunteers for units supported by the installation. Develops and delivers training to supplement the HQMC templates regarding local resource information in support of the Information and Referral service function of the members of the unit Family Readiness Command Team. Conducts effective outreach efforts to supported units to solicit participation in the above training programs. Analyzes challenges and program effectiveness, including identifying relevant factors, gathering pertinent information, and recognizing solutions and best practices. Maintains accurate and complete records documenting each program presented to include, but not limited to: length of presentation, number of and demographics of participants, and participant evaluations. Prepares and submits reports as required. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned.

Requirements

EVALUATIONS:

Qualification

MINIMUM QUALIFICATIONS: Four years of specialized experience (education in a related field may be substituted for experience) demonstrating knowledge of the following: ability to effectively communicate, both orally and in writing; ability to develop quality training; ability to maintain effective communication and working relationships with all levels of employees and command, both inside and outside the organization; knowledge of military structure and protocol; ability to take initiative in resolving problems, rendering decisions, and carrying out revisions to plans; ability to work effectively with others, to supervise, to facilitate, to run meetings, and to take charge and direct an event when necessary; knowledge of community resources for Marines and their families; ability to analyze data and present logical conclusions and recommendations; ability to use word processing and desktop publishing software. Must be able to accommodate a flexible work schedule, to include weekend and nighttime family briefs/programs. Must be able to travel in order to support MCFTB functions.

Evaluations

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.