Job summary

You will serve as a IT SPECIALIST (DATA MGT) in the COMMAND DECK, IK/MS of MARFORRES NOLA.

Major duties

You will serve as as the senior IT application developer manager for new or existing production and development applications running on Microsoft operations systems. You will maintain/sustain currently applications, build/create new applications, troubleshoot issues, and document applications. You will implement database standards, policies, and procedures, and provide or create application support procedures. You will analyze and define customer data requirements and specifications in order to modify existing applications to support requirements or to design, implement and maintain multi-user databases.

Qualification

Your resume must demonstrate one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: GENERATE COMPLEX QUERIES AND REPORTS IN SUPPORT OF SOFTWARE DEVELOPMENT EFFORTS. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: PARTICIPATE IN TECHNICAL WORKING GROUPS. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: PROVIDE FEEDBACK AND GUIDANCE TO A TEAM. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: DIAGNOSE APPLICATION PROBLEMS, RUN BACK-UPS, MAINTAIN SECUITY, CONFIGURE SYSTEMS, ADMINISTER DATABASE AND PERFORM DATABASE FILE MAINTENANCE. In addition to the experience demonstrating the four competencies above, you have one year of specialized experience equivalent to the next lower grade level (GS-11) or pay band in the federal service or equivalent experience in the private or public sector: performing develop and design application standards, perform database tuning, AND maintain current applications. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Evaluations

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies: Accountability APPLICATION SOFTWARE Attention to Detail Customer Service CYBERSECURITY DATA AND CONTENT MANAGEMENT Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement.