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It Specialist (Customer Support)

Full Time
$82,764 – $107,590 Per Year
Closing on Dec 20, 2024

Location:
Japan, Camp Foster
Requires Relocation:
Yes
Start Date:
13/12/2024
End Date:
20/12/2024
Offering Type:
Permanent
Hiring Paths:
The public
Service Type:
Excepted
Travel Percentage:
25% or less

About U.S. Marine Corps

The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training. From pipefitters to accountants, scientists to engineers, doctors to nurses-the careers and opportunities to make a difference are endless. Civilian careers-where purpose and patriotism unite! This announcement uses the Certain Personnel of the DoD direct hire authority to recruit and appoint qualified candidates to positions in the competitive service.

Job summary

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Major duties

You will develop and implement plans, policies and procedures pertaining to the scheduling, training, operation, administration, maintenance, and utilization of the overall UC network. You will provide operational management/administration, oral and written presentations, reports, findings, and project status to management for the UC Network as directed. You will ensure credentialed users have access to appropriate resources and tools required to support the operation/mission. You will assist users on UC production matters involving special facility requirements. You will provide support and solutions for special projects in support of regional IT goals and future concepts of operations. You will be responsible for conducting and organizing conference operations prior to and during the conference and serves as the central point of contact for multi-point scheduling.

Qualification

Applicant must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience equivalent to the next lower grade level (GS-09) would be demonstrated by installing, configuring, and maintaining UC endpoints, specifically regional audio and video capabilities AND managing and configuring server infrastructure including directory services, meetings management, and call bridges, with the capability to perform troubleshooting actions as required. This position is within the Work Category Technician/Administrative Support at Work Level Senior, Series and Grade GG-2210-11. Additional qualification information can be found from the following Office of Personnel Management website: https://dodcio.defense.gov/Cyber-Workforce/CES.aspx Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may be qualified based on the education below: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree Transcripts are required to verify education requirements.

Evaluations

ADDITIONAL INFORMATION CONTINUED: Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer. You will be rated based on the information provided in your resume, along with your supporting documentation. If selected, you may be required to provide additional supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All qualification requirements must be met before being considered for any vacancies.