Job summary

Who May Apply: All US Citizens. Position is located in: Info & Tech Directorate, Infrastructure Services, Security Operations Center, ZTDBC This announcement may be used to fill positions on other teams in I&T Directorate. Applicants on the Cleveland lists may be placed at Bratenahl. Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.

Major duties

Administers support of Communications Security (COMSEC), Organizational Messaging System (OMS), Command and Control Office Information Exchange (C2OIX), and Secret Internet Protocol Router Network (SIPRNET) operating over communications networks. Responsible for the security and operations of the Security Operations Center (SOC). Ensures all visitors are logged in and out of the SOC, with proper identification and valid security clearances. Assists in install/maintenance of OMS enterprise components including loading and fine-tuning the operating system and application software, configuring the hardware into the local environment, and integrating the components onto the network. Administers and maintains OMS and related application portals, Windows server, and PC systems to ensure equipment/systems are fully capable of managing and passing all types of messaging traffic without interfering with the existing site operations.

Qualification

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail- experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague Customer Service- experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs Oral Communication- experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience Problem Solving- identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-09) in the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Maintaining Communications Security (COMSEC) systems by assisting in troubleshooting system hardware, operating systems software, and platform equipment; providing system support for a Network (Local Area Network (LAN), Wide Area Network (WAN), and/OR Enterprise Local Area Network (ELAN). Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

Substitution of education for experience: A qualifying Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Combination of education and experience is not applicable for this position.

Evaluations

IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. All information included in the resume, required documents and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be referred to management for consideration. You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/12634889