Job summary

Who May Apply: Current or Former Permanent Federal Employees, 30% or More Disabled Veterans, Veterans Recruitment Appointment, Veterans Employment Opportunities Act (VEOA), Schedule A, eligible Military Spouse applicants, eligible PPP applicants, Peace Corps and Vista applicants, Eligible Interagency Career Transition Assistance Plan applicants (ICTAP) and other Special Appointment Authorities applicants. This is not a remote position. Duty location is Indianapolis, IN.

Major duties

Serves as a central point of contact and internal office automation software subject matter expert for the Learning and Development Division (LDD). Provides technical support in the delivery of curriculum in an on-line environment; troubleshoots applications and delivery platforms for trainers and participants to ensure effective training delivery. Uses a variety of automation tools such as desktop publishing, graphics, word processing, to illustrate LDD programs and products, communications, publications, course offerings, high-level briefing charts, marketing materials, and services Assists Specialists in the development of instructional materials; participates in the research of new learning and development products available to the agency. Responds to inquiries related to the use of various automated tools such as the Learning Management System; and accessibility of course information. Coordinates LDD responses to ASKHR questions, ensuring timeliness and accuracy of information. Duties as described reflect the full-performance level (GS-07). Duties assigned to an entry grade of GS-05 or GS-06 will be developmental in nature.

Qualification

Specialized Experience Requirements: GS-05: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as performing administrative support functions in the area of Human Resources (HR). Examples of specialized experience include: inputting and/or extracting data into an automated Human Resources (HR) or compensation system, verifying and updating training, benefits or personnel and position data and records, processing a variety of personnel actions related to employment, providing basic HR information to customers. GS-06: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-05) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience is defined as providing administrative, technical and general office support duties to an organization in support of human resources, training, or compensation records or processes; utilizing office automation to create, retrieve, update, manipulate and store electronic data; preparing, editing and formatting documents and reports. GS-07: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-06) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience is defined as providing technical and administrative Human Resources (HR) support to management and customers regarding the processes and procedural guidelines of learning and development, training or workforce development operations; assisting specialists in the development, marketing, or delivery of training programs; researching and advising customers on the requirements or processes of training program delivery in both an in-person and on-line environment. Time-in-Grade Requirements: GS-05: Current or former federal employees who have held a GS position in the preceding 52 weeks must been the time in grade requirement. Those that have held GS-03 position or higher in the preceding 52 weeks on a permanent competitive appointment may be considered. GS-06: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-05 or higher grade in Federal Service. GS-07: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-06 or higher grade in Federal Service You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

GS-05 Substitution of Education for Experience: Four years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the specialized experience required. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. GS-06 Substitution of Education for Experience: Six months of graduate education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. GS-07 Substitution of Education for Experience: One full year of graduate level education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. **PLEASE NOTE: If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html). Equivalent combinations of education and experience may be used to substitute for the specialized experience requirement. If you claim qualifications based on education, and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified".

Evaluations

IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated based upon information you provided in the Occupational Questionnaire. If a determination is made that the work experience described in your submitted resume does not support your responses to the self-assessment questionnaire, your score may be reduced, and you may lose consideration for this position. If you are already a DFAS employee, you may be subject to disciplinary action, up to and including removal from Federal service, if you are found to have exaggerated, embellished, inflated, mischaracterized, or falsified your resume or qualifications. The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies: Employee Development HR Technology Usage Human Resources Concepts, Policies and Law You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/12624760