Job summary

Grocery Department Managers plan, direct, and supervise work in a commissary's grocery department. This may include a small warehouse or repositioning area, a separate receiving area, and/or contract shelf stocking. Grocery Department Managers exercise tact and diplomacy when interacting with commissary patrons and vendors. Read the entire announcement before starting the application process.

Major duties

Supervising department employees, assigning work, and balancing workload. Ensuring ordering, receiving, stocking, pricing, selling, and subsistence supplies are properly maintained. Ensuring that end displays, special product promotions, and patron savings programs are properly displayed and promoted. Inspecting all commissary store equipment, reporting required maintenance to proper section for resolution. Managing the Not-In-Stock (NIS) listing and working with appropriate personnel to correct deficiencies. Inspecting shelf merchandise for product deterioration, spoilage, or deficiency. Managing the merchandising operation for the store. Working with the commissary Quality Assurance Evaluator (QAE) on contractor performance. Enforcing all safety rules and regulations. Work conditions: Most of the work is performed in the store display area which is well lighted and maintained at a comfortable temperature. When working in the storage or receiving area, may be exposed to hot or cold weather, or damp and drafty conditions. May be exposed to differences in temperature when storing or obtaining items from chill or frozen storage rooms. There is a danger of minor injuries such as cuts, scrapes, bruises, and slipping on wet floors.

Qualification

You must meet qualifications and requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you meet the qualifications (i.e., specialized experience and/or education requirements) for the below grade level. At the GS-11 grade level, you can meet the minimum qualifications through specialized experience, education, or a combination of the two. To calculate the combination, divide your total months of specialized experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. If they total 100%, you meet the minimum qualifications through a combination of specialized experience and education. Specialized experience is written to the lowest equivalent grade level that meets the minimum experience requirement. What does this mean to applicants? Example: An applicant has one year of specialized experience at the GS-8 grade level and wants to apply for a GS-9. The GS-9 requires specialized experience equivalent to at least the GS-7. Since the applicant has specialized experience at a higher grade (i.e., GS-8) than is required (i.e., GS-7), the applicant may apply for the GS-9. Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices. Examples of creditable qualifying specialized experience include: Managing a commissary store, supermarket, or similar type of commercial retail food store. Managing a department in a retail food store. Planning, standardizing, or controlling operations in an assigned group of retail food stores. Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store. Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Education used to qualify for this position, in whole or in part, must have equipped you with the knowledge and ability to perform the work of the position, as evidenced by on-the-job-training in food retail management or an internship or practicum in food retail management. Transcripts are required if relying on education to qualify. See Required Documents for more information. Qualifications (A) one year of specialized experience equivalent to at least the GS-9 grade level, OR (B) Ph.D. or equivalent doctoral degree or three full years of progressively higher graduate level education leading to such a degree, or LL.M. (if related) with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education. Physical requirements: (1) Lift products weighing up to 40 pounds unassisted and occasionally over 40 pounds with assistance. (2) Stand, stoop, kneel, bend, and climb for prolonged periods. You will attest to your ability to perform these physical requirements in the Questionnaire. You must also meet time-in-grade and time after competitive appointment requirements by the announcement close date. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-11: You must have 52 weeks of Federal service at or equivalent to GS-9. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your possession of these competencies: Commissary Operations Customer Service Merchandising Safety Procedures Management Experience in Retail Store Overtime: Occasional Bargaining Unit Status: Not covered Fair Labor Standards Act (FLSA): Exempt Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated. Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: None

Education

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. See Required Documents for more information. When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course by course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.

Evaluations

Your resume, transcripts (if appropriate), and questionnaire responses are evaluated against the qualifications, requirements, and competencies stated in this announcement. Errors and/or omissions affect your consideration for employment. Your questionnaire score is a preliminary measure of how well your background matches the required competencies. HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement. Selections are subject to restrictions of the DoD referral system for displaced employees.