Job summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major duties

SUMMARY OF DUTIES: Responsible to assist in economic and efficient operation of a service club, which includes bar service, catering, entertainment, and dining services. Assists in implementing higher-level directives, as well as formulating procedures and programs to ensure high standards are maintained for food and beverage, recreational and entertainment/promotional programs. Assists Manager with review and evaluation of menu planning, catering and foodservice and purchase of supplies, equipment, and materials. Participates with the Division Director in establishing financial goals commensurate with market analysis of area. Adheres to proper military and civilian protocol, and coordinates with military and civilian leadership in connection with Club activities. Assists in planning, organizing, working and managing internal resources to ensure maximum productivity and economies. May prepare financial plan, budgets, inventories, cost controls and related records and reports. Assists in reviewing the financial status of the assigned activity and recommends changes considered necessary. Either directly, or indirectly through subordinate supervisors, manages activity employees. Prepares work plans, trains employees, conducts performance appraisals, counsels assigned personnel, and recommends personnel actions. Must be alert to alcohol abuse and take appropriate action. Effectively supports the Marine Corps Equal Employment Opportunity policy, and ensures compliance with fire, safety, security, sanitation, and other environmental issues. Manages new property resources and provides advice on renovations and improvements. Maintains and enforces security for MCCS funds, merchandise, supplies, equipment, and property to preclude or minimize the potential for fraud, waste, and abuse. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify, and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Maintains personal identification information IA W with prescribed regulations and ensures confidentiality and security of information. Handles sensitive information that is proprietary, privileged, confidential, or otherwise legally exempt from disclosure. Safeguards sensitive information and prevents unauthorized reading, printing, retaining, copying or dissemination of information, messages, or correspondence in accordance with rules and regulations such as those covered by the Privacy Act, 5 USC 552(a), Health Insurance Portability and Accountability Act, Public Law 104-191, and DoD Directive 6025.18. Notifies the higher level supervisor and senders immediately when personal identification information has been released and advises on how to properly recover, and/or protect information. Performs other related duties as assigned.

Requirements

EVALUATIONS:

Qualification

MINIMUM QUALIFICATIONS: Bachelor Degree in Food and Hospitality or a related field appropriate to work of the position, or an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, or three years of practical experience that demonstrates that the applicant bas acquired the knowledge, skills, and abilities equivalent to that gained in the above.. Knowledge of non­appropriate fund policies and procedures preferred. Must demonstrate ability to deal effectively with all management and patrons and communicate orally and in writing. Skill to supervise employees in the accomplishment of work. This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.

Evaluations

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.