Job summary

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Major duties

You will serve as the primary point of contact for an organization, providing clerical assistance to military and civilian personnel to support all operating methods and needs related to information, problems and contacts encountered. You will review and process incoming and outgoing correspondence, with judgment of the variety, nature, and sensitivity of the material. You will resolve substantive and procedural problems based on a variety of alternatives and priorities, resolving most conflicts, and informing leadership of potentially controversial issues. You will ensure all correspondence is reviewed for correct grammar, spelling, punctuation, and format, and return incorrect material with revisions marked. You will ensure any classified material is accurately marked and handled. You will use a variety of office automation software and develop methods for automating administrative reports considering the interrelationship of reports and multiple uses of data. You will perform and coordinate the clerical and day-to-day administrative support activities typically required to accomplish the work of the organization. You will maintain subject matter files and records that relate to the work of the unit, setting up and maintaining logs showing status of actions and correspondence. You will receive and screen phone calls and visitors, answering questions and completing business involving established policy or routine matters. You will interact with customers with the highest degree of tact and diplomacy. You will exercise control over the supervisor’s daily calendar, establishing priorities, scheduling meetings, and appointments, managing invitations, and arranging representation based on the supervisor’s preferences, priorities, and workload. You will schedule appointments and make arrangements for participants, time and location of meetings in accordance with instructions from the supervisor. You will make travel arrangements for supervisor and staff, including schedule of visits and reservations, contacting travelers en route to relay information, and prepare various travel vouchers and reports.

Qualification

Your resume must also demonstrate at least one year of specialized experience at or equivalent to the NG-03 (GS-07/08 equivalent) pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: providing executive-level support to senior leadership to include receiving phone calls, greeting visitors, typing correspondence and reports, and responding to requests for information in accordance with established command policies and practices. Additional qualification information can be found from the following Office of Personnel Management website: General Schedule Qualification Standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

Education may be used to substitute specialized experience with the following: A master's or equivalent graduate degree that is directly related to the position being filled. OR LL.B. or J.D. degree that is directly related to the position being filled. OR Two full years of graduate level education that is directly related to the position being filled. OR A combination of experience and graduate education as described above that equates to one year of experience.

Evaluations

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer. You will be rated based on the information provided in your resume, along with your supporting documentation. If selected, you may be required to provide additional supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All qualification requirements must be met before being considered for any vacancies.