Job summary

Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. The title of this position at the GS-04 level is Accounting Maintenance Clerk and the GS-05 level is Accounting Technician. Applications accepted for full open period, cut-offs for applicant consideration: 2/18/2025, 03/11/2025, and 03/31/2025.

Major duties

Researches current accounts, historical data, source documents, etc., to develop and explain detailed information not otherwise readily available. Researches accounting data and performs balancing and reconciling of accounts. Processes all types of accounting transactions and requests for establishment of additional accounting records. Verifies the accuracy, completeness, and validity of a wide variety of accounting functions/transactions including: obligations; accrued expenditures; disbursements; appropriation refunds; reimbursable orders; earnings and collections. Responds to customer inquiries with complete and accurate information by returning telephone calls or responding in writing when necessary. Explains clearly, accurately and concisely to customers in layman's terms, the outcome of research, decisions, options, or time-frames required to resolve an inquiry. Develops applicable solutions to problems and ensures corrective actions are completed. Analyzes customer accounts to identify computation problems, erroneous data, incorrectly processed transactions, duplicate charges, missing documents, and address corrections. Duties will be developmental in nature when the position is filled below the full performance level (GS-05).

Qualification

This is a hybrid role that will examine and process the more complex travel claims for military and/or civilian employees and will also support the Customer Care Center and is responsible to address incoming calls, faxes, written and electronic inquiries from assigned customers. This announcement will be used to fill positions with an entry grade of GS-04 or GS-05 for Finance Operation. The salary range for a GS-04 is $36,825 to $46,868 and the range for a GS-05 is $40,332 to $52,426. Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level. For GS-04 positions: One year of general experience, which demonstrates the ability to perform the duties of the position, is required. General experience is defined as: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. For GS-05 positions: One year of specialized experience, equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience at GS-05 is defined as: Performing duties that include conveying information written and orally to customers and other interested parties to explain financial procedures, convey options, and resolve problems within automated systems by using standardized procedures that may include reviewing financial/accounting systems information/documents for accuracy/completeness, inputting financial/accounting information into automated systems, or correcting invalid financial/accounting transactions. Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.

Education

Substitution of Education for Specialized Experience is generally not applicable above GS-05, but may be considered if it is directly related to the position being filled. GS-04 Two years of education above high school may be substituted to meet the general experience requirement GS-05 Four years of education above high school may be substituted to meet the specialized experience requirement Equivalent combinations of education and experience may be used to substitute for the specialized experience requirement. Official Transcripts: If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application. Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above. Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education

Evaluations

Your application will be evaluated and rated under the Category Rating and Selection Procedures. Eligible candidates will then be placed for selection consideration into 3 categories as described below: Best Qualified Category - Exceeds the minimum qualification requirements and demonstrates a high level of proficiency in the job related competencies based on the answers to the occupational questionnaire. Highly Qualified Category - Exceeds the minimum qualification requirements and demonstrates proficiency in some of the job-related competencies based on the answers to the occupational questionnaire. Qualified Category - Meets the minimum qualifications as described in the Qualifications section of this announcement. The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies: Communication Computer Literacy Concepts, Policies, and Principles of Finance Customer Service Fundamentals and Operations of Accounting You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/12673636 Criminal History Inquiries - If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil.