Job summary

This position is part of the Warfare Centers Personnel Demonstration Project. The NT-5 pay band encompasses positions equivalent to GS-13 and GS-14. You will serve as a SUPERVISORY IT SPECIALIST in the Signatures Department (Code 70) IT Support Office of CARDEROCK DIV NS.

Major duties

You will perform as supervisor to manage Code 70711 IT Team and direct IT support efforts for Department 70. You will develop and implement the IT tools and processes that can improve department IT/IA business functions. You will process the Department 70 AandA (Accreditation and Authorization) and the RMF (Risk Management Framework) packages. You will serve as lead for managing departmental SharePoint site, network resources, and systems. You will identify software and hardware solutions for end-user requirements. You will provide end users tiered-level customer support. You will develop internal IT/IA procedures and recommend improvements. You will support application licenses purchases and usage tracking. You will provide guidance and support for department users/teams to follow Command’s cybersecurity policies and instructions.

Qualification

Your resume must demonstrate at least one year of specialized experience at or equivalent to the NT-4 (GS-11/12 equivalency) pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: executing technical and administrative tasks for an IT department in the areas of IT/IA support, SharePoint management, tiered customer support, hardware/software installation and reporting. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Information Technology (IT) Management Series 2210 (Alternative A) (opm.gov) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Evaluations

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies: CYBERSECURITY NETWORK OPERATION ORAL COMMUNICATION SYSTEM ADMINISTRATION WRITTEN COMMUNICATION You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement.