Responsibilities for this Position

Operations Support Office Specialist
Location: Singapore, Singapore

Summary:

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

In order to reinforce the Human Resources team in Basel we are currently recruiting for an

Operations Support Office Specialist

As Operations Support Specialist your role includes supporting Sales Team in providing MRO quotations and collaborate with Sales Team to facilitate contract closure with customers. Upon successful contract closure, you will be responsible for preparing the work packages in accordance with the applicable Jet Aviation procedures, Aviation Regulations and customer requirements in preparation for aircraft arrival for maintenance.

Description/Tasks:

• Perform relevant research and reviews required for quote creation including regulatory approval, parts/kits availability, vendor availability
• Collaborate with Sales Manager/Director to facilitate contract closure with customers
• Establish and maintain positive business relationships with existing customers, attend to their queries expediently
• Update Sales CRM system timely and accurately.
• Launching of Won quotations and initiate invoice
• Work Order creation
• Material/Third Party service requisition and monitoring
• Work package preparation
• Check for tooling and equipment availability and serviceability in conjunction with SCM / Tool store for the defined work scope
• Initiate internal meeting for project hand-over to Project Management Office
• Participate in Customer pre-input meetings as required

Qualifications/Experience:

• Diploma Holder or equivalent, Mechanical/technical apprenticeship in aviation or related field
• Minimum 3 years experience within a Quotation and/or Planning department in a Part 145 or PMO organization
• Good understanding of the aerospace industry, OEMs, and the regulatory framework
• Solid knowledge of quotation processes and procedures
• Strong understanding of planning / scheduling processes and procedures
• Strong communication skills and service-oriented
• Strong English language skills (spoken and written)
• Good MS office skills

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application (cover letter, CV).

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individual's race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.

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