Job summary

About the Position: Employee independently performs assignments and exercises initiative, judgment, and discretion in executing protocol activities in accordance with accepted policies, procedures, and appropriate rules of etiquette in dealing with high-level Federal and state leaders, general officers, foreign nationals and distinguished visitors.

Major duties

As a Protocol Assistant, you will perform the following duties which is not an all-inclusive list: Assist in the protocol and social planning, organizing, staffing, leading and controlling of official formal and informal events for Fort Leavenworth staff and visiting distinguished guests. Prepare guest lists, written invitations and place cards, and seating charts for formal events and special occasions. Prepare itineraries based upon time and place of arrival, size and significance of the group, background and interests, length of stay. Assist in planning and managing the overall workflow of the protocol function and makes necessary adjustments, within delegated authority, to meet mission requirements and deadlines. Ensure that appropriate transportation is provided for each visitor, as necessary. Provide advice and assistance to the Commanding General, Deputy Commanding General, their families and staffs on matters pertaining to protocol and customs of the Army and other services as well as customs and courtesies of other countries.

Qualification

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized experience at the GS-06 grade level: One year of specialized experience which includes experience providing clerical and administrative support duties; and assisting with planning efforts. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05) -OR- Education: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position such as Management or Business Administration. (Note: You must attach a copy of your transcripts.) -OR- Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages. (Note: You must attach a copy of your transcripts.) Specialized Experience at the GS-07 grade level: One year of specialized experience which includes experience assisting in providing administrative support to include maintaining files, records and answering inquiries, utilizing Microsoft Office and other automated databases to compose correspondence and reports and assists the organization with social and/or ceremonial coordination efforts. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). -OR- Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Business Administration, Public Administration, Management, Public Affairs, or other field related to the position. (NOTE: You MUST submit copies of all your transcripts.) -OR- Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. (NOTE: You MUST submit copies of all your transcripts.) Time in Grade Requirement GS-06 grade level: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05). NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. Time in Grade Requirement GS-07 grade level: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06). NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. *All applicants must meet applicable time-in-grade and specialized experience requirements within thirty (30) days after the closing date of the announcements.

Education

NOTE: If you feel you qualify based on the substitution of education for experience or a combination of education and experience, you MUST submit copies of ALL your transcripts or you will be rated as ineligible. Only degrees/education from a regionally accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Evaluations

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Clerical Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Oral Communication Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technical Competence Written Communication The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. You may claim Military Spouse preference. Military Spouse Preference (MSP) applicants will receive preference consideration and will be placed (if selected) at the highest grade for which they have applied and are determined best qualified, up to and including the full performance level. You may claim Priority Placement Program (PPP) preference. DoD Priority Placement Program (PPP) Applicants will receive preference consideration at the full-performance grade level only. Only MSP/PPP applicants currently occupying a formal training program position are entitled to exercise their priority status. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.