Lead Public Safety Dispatcher
- Location:
- Utah, Dugway Proving Ground
- Requires Relocation:
- No
- Start Date:
- 13/01/2025
- End Date:
- 20/01/2025
- Offering Type:
- Permanent
- Hiring Paths:
- The public
- Service Type:
- Competitive
- Travel Percentage:
- Occasional travel
About United States Army Installation Management Command
Looking to make a difference? Join our team! Army Materiel Command (AMC) is the Army’s primary logistics and sustainment command, responsible for managing the global supply chain and ensuring installation and materiel readiness across the Total Force. AMC is one of the Army’s largest commands with nearly 165,000 military, Army Civilian and contractor employees, impacting all 50 states and more than 150 countries. Since 1962, AMC has played a significant role in supplying our forces during wars, conflicts and contingencies, and providing humanitarian aid and disaster relief. From managing the Army’s global supply chain to providing quality of life programs for Soldiers and families; from providing financial management and contracting capabilities to leading the way in data analytics, AMC’s missions are wide ranging and critical. AMC’s workforce is at the core of the command’s support to the Warfighter. If you are ready to take your career to the next level and be part of a culture that puts people first, we have an extensive array of career paths available. Join today and be the power behind ensuring the best equipped and sustained fighting force in the world. Applicants may visit the Applicant Inquiry – CHRA Portal (army.mil) link if they have questions when applying for positions through USAJOBS. To submit an applicant inquiry, please visit: https://portal.chra.army.mil/hr_public?id=app_inq&validate=true
Job summary
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base Facilities and Major Range and Test Facilities Base, NDAA 1125 (a) and (c) to recruit and appoint qualified candidates to positions in the competitive service.
Major duties
Review and evaluate 911 emergency calls. Identify the determinant and level of response and provide this information and any additional information to the responding units. Transfer caller to proper agency as determined or dispatch a variety of emergency equipment to include police, rescue or hazardous material unit. Provide assistance to medical, police and fire personnel by acting as liaison between department personnel and other agencies. Distribute and balance workload; provide guidance/training to staff as needed.
Qualification
Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: 1) Operating dispatching, communications and automation systems; 2) Processing incoming emergency/non-emergency call requests for fire, medical and/or police assistance; 3) Coordinating emergency services with law enforcement/emergency response personnel; and 4) providing/explaining guidance on emergency service dispatching policies/procedures. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07).
Education
Some Federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Evaluations
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. You may claim Priority Placement Program (PPP) preference. DoD Priority Placement Program (PPP) Applicants will receive preference consideration at the full-performance grade level only. Only PPP applicants currently occupying a formal training program position are entitled to exercise their priority status. Veterans and Military Spouses will be considered along with all other candidates.?