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Service Center Operations Senior Manager

In Person
Full Time

About General Dynamics

General Dynamics is organized into four business groups: Aerospace, Marine Systems, Combat Systems and Technologies.

We have a balanced business model which gives each business unit the flexibility to stay agile and maintain an intimate understanding of customer requirements.

Each business unit is responsible for the execution of its strategy and operational performance. Our corporate leaders set the overall strategy of the business and manage allocation of capital. This unique model keeps us focused on what matters — delivering on our promises to customers through relentless improvement, continued growth, boosting return on invested capital and disciplined capital deployment.

Responsibilities for this Position


Position Title: Service Center Operations Senior Manager

Date: Mar 21, 2025

Location: West Palm Beach, FL, US

Company: Gulfstream Aerospace Corporation

Service Center Operations Senior Manager in GAC Palm Beach


Unique Skills:

Ability to understand and Manage the site's P&L.

Ability to work through facility constraints, and effectively communicate with different department stake holders.

Ability to up hold company standards

Manage and run the day to day Operations of a 145 repair station, and meet all the required Civil Aviation Authority regulating a 145.

Under Stand site's training needs, and properly plan yearly training goals and budgets.

Proficient in work order management, with experience dealing with AOG support.


Education and Experience Requirements

Bachelor's Degree in aviation maintenance or related field required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. An A&P license and four (4) years of related aircraft experience may offset the Bachelors degree. 8 years aircraft maint aviation exp to include. 4 years of in-service maintenance experience on large or mid-size cabin aircraft. 6 years of supervisor experience in a related role (i.e. aviation maintenance, general manufacturing) or 4 years of supervisor experience with a Masters to offset 2 years of supervisor experience.

Position Purpose:

Provide management and direction for assigned Product Support Service Center area to ensure that aircraft maintenance is accomplished within customer requirements, FAA requirements, and company established time frames and cost/margin requirements.

Job Description

Principle Duties and Responsibilities:

Essential Functions:
  1. Coordinate customer scheduling with PS scheduling group to ensure competitive downtimes within the Service Center capacity. Manage labor hours to meet Service Center revenue and cost budgets.
  2. Coordinate hangar operations to achieve labor efficiency objectives and accommodate customer schedules. Instruct subordinates in the efficient and effective use of company resources, work methods and procedures in order to meet aircraft schedules and deadlines. Maintain compliance with Gulfstream Repair Station and FAA Airworthiness Standards.
  3. Meet with customer representatives to discuss progress of work and problems. .
  4. Administer corporate and personnel policies and procedures. Appraise performance of subordinates and submit them to next level of management for review.
  5. Supervise a continuous safety program in hangar area, which includes operation of support equipment, aircraft systems and general housekeeping.
  6. Participate in improvement initiatives and actively support Lean Six Sigma initiatives. .

Additional Functions:
  1. Oversee the training of employees to ensure that employees are aware of and comply with company and government policies, procedures and regulations. .

Perform other duties as assigned.

Other Requirements:
  1. Ability to successfully manage profit/loss responsibilities.
  2. Airframe and Powerplant or pilots license preferred.
  3. Must have demonstrated leadership ability and possess strong communication skills.

Additional Information

Requisition Number: 225561

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 04/18/2025

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Copyright 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft




Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami


Job Segment: Lean Six Sigma, Six Sigma, Operations Manager, Service Manager, Management, Aviation, Customer Service, Operations



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Gulfstream designs, develops, manufactures, markets, services and supports the world's most technologically advanced business-jet aircraft.

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